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Lean Six Sigma: Using 5S in Non-Manufacturing Industries

Written by Andy Trainer – Wed 16 Oct 2013

Six Sigma was initially developed within the manufacturing industry as a means minimise deficits. Today it is used in all sorts of industries (and there's a high demand for it as a qualification), from healthcare to sales. Our various Six Sigma Courses have been attended by firefighters, insurers and civil servants, just to name a few!

One particular tenet though, 5S, seems rooted in Six Sigma's manufacturing history. How can 5S, an idea coined orginally coined to improve the factory floor, be applied outside of manufacturing?

We asked some experts for their views and received some fantastic feedback. Thanks to all who responded and here's what they had to say.

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