The ITIL® Intermediate Service Design training course is part of the ITIL Service Life Cycle stream, and will useful to delegates that wish to focus on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.
The Service Design exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which achieves no marks.
Before attending this course you must hold a valid ITIL Foundation Certificate.
Upon completion of this ITIL® Intermediate Service Design training course you will have knowledge of:
For in-company or private training please request a quote
ITIL® Intermediate Training - Service Design
Price Starting From
£801.00 + VAT
This course can be run in-company anywhere in the world & we can tailor the content to focus on your requirements.
Before attending this Service Design course you must hold an ITIL Foundation certificate. To obtain an ITIL Foundation certificate, attend our ITIL Foundation training course.