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The ITIL® Intermediate Service Design training course is part of the ITIL Service Life Cycle stream, and will useful to delegates that wish to focus on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.
The Service Design exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which achieves no marks.
Before attending this course you must hold a valid ITIL Foundation Certificate.
Upon completion of this ITIL® Intermediate Service Design training course you will have knowledge of:
* Required
Course Title
ITIL® Intermediate Training - Service Design
Duration
3 Days
Price Starting From
£801.00 + VAT
This course can be run in-company anywhere in the world & we can tailor the content to focus on your requirements.
We regularly provide training in London, Manchester, Bristol and all over the United Kingdom.
Before attending this Service Design course you must hold an ITIL Foundation certificate. To obtain an ITIL Foundation certificate, attend our ITIL Foundation training course.
A flexible, cost-effective way to gain your AgilePM, PRINCE2 & MSP qualifications online with our APMG accredited AgilePM eLearning, PRINCE2 eLearning & MSP eLearning packages.
ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP®, MoV® courses on this website are offered by The Knowledge Academy, ATO of AXELOS Limited. ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP®, MoV® are registered trade marks of AXELOS Limited. All rights reserved.