Business Skills and Personal Development Training Courses
Our comprehensive one-day Assertiveness and Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.
During the course you will gain the tools and techniques to build self-esteem and handle difficult situations with confidence
Our 1-day Train the Trainer course will give you the techniques and confidence to deliver highly effective training courses. Learn how to engage with a group instead of giving a lecture.
Become an effective facilitator with hands-on Facilitation Skills Training course which you can apply to a range of situations.
Facilitation is fast becoming a key skill for anyone who is in a team, leading a project team, heading up a working group or managing a department.
Facilitation is the skill, and art of guiding others to solve their own problems and achieve their objectives without simply giving advice or offering solutions. A facilitator provides the structure and process – enabling groups to function effectively and make high-quality decisions.
This is a practical Time Management course with the aim of providing ideas and skills to manage and organise your time more effectively, helping you prioritise those activities which are most important to your success.
This is an intensive one-day Book Keeping training course aimed at giving those with no or little previous knowledge an understanding of double entry bookkeeping. Delegates will be able to produce accounts to trial balance, as well as produce a simple Profit & Loss and Balance Sheet.
This Budgeting & Cost Control course takes a practical approach to financial planning for the organisation and considers: the compilation of budgets; how to identify potential problems arising and suggests actions which can be taken. It also looks at ways of improving financial control using budgets, so as to avoid reduced profits and/or financial problems.
This Business Writing Skills Course will educate candidates on how to adopt a systematic and authoritative writing approach when completing Business reports in order to enhance professional rigour and success of Business Projects.
Powerful communication techniques are vital business skills for anyone who needs to influence other people to achieve results. During this training course you will learn to enhance your natural communication skills and improve your ability to convince and motivate others.
The aim of this Consulting Skills training course is to develop the consulting skills of professional staff to promote and improve a client centered approach. Having completed this consulting skills training course participants will be able to: Build an effective working relationship with their clients, Carry out an initial diagnosis of client needs, Contract with clients to provide a framework within which they will work, Provide feedback to a client, Review and evaluate solutions implemented, Develop ongoing relationships with their clients.
Focus groups are a vital tool for quality & process improvement and staff development strategies. This one day Facilitating Focus Groups training course will take delegates step by step through preparing and facilitating effective focus groups.
The move from completing your own personal tasks to managing the workload of others can often be daunting. Our 1 day Management Skills for New Managers training course provides a thorough overview of the new skills and techniques you will need to master in order to succeed as a New Manager.
This Minute Taking training course is designed to help participants develop their skills for taking notes at meetings and learn and practice techniques for writing clear and accurate minutes and agendas.
In the competitive trading conditions of the twenty-first century, we are all under pressure to deliver better results. Buyers and sellers at the forefront of the commercial relationship and managers negotiating internally, all face increasing pressure to achieve more.
This Negotiation Skills training course describes a range of successful negotiating techniques and explains how you can use them to help you achieve your key objectives.
This Performance Appraisals Training course is designed for individuals who carry out staff appraisals, and are looking to build their confidence and effectiveness in this essential skill. This 1-day workshop-style training course will identify the benefits of appraisal, the key skills required and how to assess its effectiveness.
This Presentation Skills training course is designed to give you confidence when delivering presentations. Learn how to overcome, and use problems to your advantage in order to give maximum impact with your presentation.
This practical two day Recruitment & Selection training course will provide individuals with guidance in the skills and techniques essential to conducting successful selection interviews.
This Train the IT Trainer course is designed to assist I.T. Trainers to understand and implement the skills required to provide high quality training. During this Train the Trainer course you will be investigating ways in which to make I.T. courses more enjoyable and memorable for both the delegate and the trainer.
Training needs analysis allows you to directly link the skills needed within the organisation with your current skill level.
This one day training needs analysis course will equip you with the skills required to carry out a training needs analysis. You will be able to make recommendations and implement findings to ensure a good return on your training investment.
The primary value of a business plan is to create a written outline that evaluates all aspects of the economic viability of your business venture including a description and analysis of your business prospects.
On this course you'll learn how to create a powerful plan from scratch.
An interview is a life-changing experience for both interviewees and interviewers! This Interviewing Techniques training course helps you to ensure that you get good people to help take your organisation's image, style, and efficiency further forward. It can be expensive to recruit new members of your team; and even more expensive if you recruit the wrong people!
The performance management training course equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities. It covers dealing with the 'Star', the 'Plodder', the 'Peaked' and the 'Poor Performer'.
Personal effectiveness is a result of not just one thing, but of a combination of factors which all impact upon each other. This Personal Effectiveness training course is designed for those who seek to further develop the key skills and techniques needed to build personal impact, influence and effectiveness in dealings with others.