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Negotiation Skills Training

After the [Negotiation Skills] training session, all managers at Ongame Studios have really benefited from the training and look at each negotiation in a new light. In terms of benefit for the company, I know we have already had ROI (return on investment) from this training session. Many of the managers have also gained from it in their personal life! Thanks again for a great session!

David Flynn - Ongame Studios

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What is Negotiation Skills Training?

In the competitive trading conditions of the twenty-first century, we are all under pressure to deliver better results. Buyers and sellers at the forefront of the commercial relationship and managers negotiating internally, all face increasing pressure to achieve more.

This Negotiation Skills training course describes a range of successful negotiating techniques and explains how you can use them to help you achieve your key objectives.

Negotiation Skills

Course Objectives

By the end of this negotiation training course, delegates will:

  • Have the knowledge and tools necessary to be able to conduct any negotiation as a competitive and collaborative negotiation
  • Understand how to make the most effective use of time available for negotiation preparation
  • Appreciate the benefits of a wide range of persuasion techniques which are effective in commercial negotiations
  • Be aware of the most commonly used tricks, traps and ploys used in negotiation and, more importantly, how to deal with them
  • See for yourself the factors which make the difference between effective and average negotiators

Course Feedback

Tony runs a very informative and practical negotiation course that will inspire you in the everyday negotiations that take place. Highly recommended.

Lloyd Kane - Travel Nation

Tony was very insightful and showed a real understanding of the subject. The course and examples were perfectly tailored for our industry

Travel Nation

A great day - lots of good tips, open discussion and explanation to help with putting it all into practice.

Sophie Vintner - Travel Nation

Negotiation Skills Training Course Content

The Process Of Negotiation

  • the value of negotiating
  • how negotiating differs from selling
  • when selling stops and negotiation begins

How To Plan The Strategy

  • targets - your bottom line and optimum aim
  • tactics and objectives
  • planned concessions
  • establishing the climate
  • pursuing a ‘win-win’ outcome
  • retaining flexibility

The Negotiation

  • understanding the other side’s needs and motivation
  • interpersonal skills and body language
  • presenting your case
  • opening bids and offers
  • dealing with objections and rejections
  • how to avoid deadlock or how to make deadlock work for you
  • give and take – the skill of negotiation
  • the importance of summarising
  • bargaining
  • dealing with intimidating tactics

Clinching The Deal

  • going for commitment
  • how to close
  • developing a long term relationship and preparing the climate for future negotiations

Telephone Negotiation

  • voice and personality projection
  • using silence
  • controlling the call
  • how to implement the negotiating process using the telephone

Action Plan

  • participants plan and discuss what they will actually do upon their return to work


* Required

For in-company or private training please request a quote


Course Details

  1. Course Title

    Negotiation Skills Training

  2. Duration

    1 Day

  3. Price Starting From

    £995.00 + VAT

Upcoming Dates

Onsite Training

This course can be run in-company anywhere in the world & we can tailor the content to focus on your requirements.

We regularly provide training in London, Manchester, Bristol and all over the United Kingdom.

Who is this course for?

This training course is ideal for sales staff, account managers and general managers that find themselves struggling to get the deal done on their terms!

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