ITIL Intermediate Planning, Protection & Optimisation Training

ITIL® Intermediate Training - Planning, Protection & Optimisation

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What is ITIL® Intermediate Training - Planning, Protection & Optimisation training?

The ITIL® Intermediate Planning, Protection and Optimisation training course is part of the ITIL Service Capability stream, and is designed for delegates that wish to attain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.

ITIL® Intermediate Course Planning, Protection and Optimisation Exam

The Planning, Protection and Optimisation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which achieves no marks.

Who is ITIL® Intermediate Training - Planning, Protection & Optimisation training intended for?

Before attending this course you must hold a valid ITIL Foundation Certificate.

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Course Objectives

Upon completion of this ITIL® Intermediate Planning, Protection & Optimisation course you will have a comprehensive understanding of:

Service Management as a Practice
Processes across the Service Lifecycle pertaining to the practice elements within Planning, Protection and Optimisation
Capacity management as a capability to realise successful service design
Availability management as a capability to realise successful service design
IT Service Continuity Management as a capability to support overall Business Continuity Management
Information security management as part of the overall corporate governance framework
Planning, Protection and Optimisation roles and responsibilities
Technology and Implementation Considerations
Challenges, Critical Success Factors and risks

Who is this course for?

Anybody working towards the ITIL Expert Level and IT professionals working within or about to enter a Planning, Protection & Optimisation environment who require a detailed understanding of the processes, functions and activities involved.

Modules

Introduction to Planning, Protection and Optimization
Capacity Management
Availability Management
IT Service Continuity Management (ITSCM)
Information Security Management
Demand Management
Challenges, Critical Success Factors and Risks
Planning, Protection and Optimisation Roles and Responsibilities
Technology and Implementation Considerations

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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accredited

Starting Price:£1975

Duration:5 Days

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Upcoming Dates

Virtual, UNITED KINGDOM

20 Sat

Aug 2022

21 Sun

Aug 2022

22 Mon

Aug 2022

23 Tue

Aug 2022

24 Wed

Aug 2022

25 Thu

Aug 2022

27 Sat

Aug 2022

29 Mon

Aug 2022

Birmingham, UNITED KINGDOM

26 Fri

Aug 2022

09 Fri

Sep 2022

04 Fri

Nov 2022

14 Wed

Dec 2022

London, UNITED KINGDOM

02 Fri

Sep 2022

08 Thu

Sep 2022

15 Thu

Sep 2022

22 Thu

Sep 2022

23 Fri

Sep 2022

29 Thu

Sep 2022

03 Mon

Oct 2022

04 Tue

Oct 2022

Manchester, UNITED KINGDOM

01 Thu

Dec 2022

02 Fri

Dec 2022

08 Thu

Dec 2022

15 Thu

Dec 2022

22 Thu

Dec 2022

29 Thu

Dec 2022

Onsite Training

Our Onsite/In-house Training method is most selected by organisations, as it allows them to train their employees at their choice of place. We can also tailor the course content to focus on your needs.

In-House Training

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To win in this competitive world, you need to be constantly moving forward, and Silicon Beach Training is the one that can help you. Our courses are highly engaging as we have high-quality and certified training courses for both individuals and organisations that are structured in easy to digest modules. We don't compromise on the quality of our trainers. We have:

Our Clients

With extensive experience working with large organisations, national and local government, universities, charities, SMBs and individuals we believe that no client is too big or too small. This creates a diverse atmosphere on our scheduled courses with the opportunity to discuss solutions for a wide range of problems. We excel at developing bespoke training solutions for prestigious clients including EDF Energy, Sport England and Tesco PLC.

Banco Central Do Brasil

Nationwide Building Society

EDF Energy

Sport England

Tesco PLC

Imperial College London

Imperial College London

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