ITIL Intermediate Planning, Protection & Optimisation Training

ITIL® Intermediate Training - Planning, Protection & Optimisation

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What is ITIL® Intermediate Training - Planning, Protection & Optimisation training?

The ITIL® Intermediate Planning, Protection and Optimisation training course is part of the ITIL Service Capability stream, and is designed for delegates that wish to attain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.

ITIL® Intermediate Course Planning, Protection and Optimisation Exam

The Planning, Protection and Optimisation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which achieves no marks.

Who is ITIL® Intermediate Training - Planning, Protection & Optimisation training intended for?

Before attending this course you must hold a valid ITIL Foundation Certificate.

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Course Objectives

Upon completion of this ITIL® Intermediate Planning, Protection & Optimisation course you will have a comprehensive understanding of:

Service Management as a Practice
Processes across the Service Lifecycle pertaining to the practice elements within Planning, Protection and Optimisation
Capacity management as a capability to realise successful service design
Availability management as a capability to realise successful service design
IT Service Continuity Management as a capability to support overall Business Continuity Management
Information security management as part of the overall corporate governance framework
Planning, Protection and Optimisation roles and responsibilities
Technology and Implementation Considerations
Challenges, Critical Success Factors and risks

Who is this course for?

Anybody working towards the ITIL Expert Level and IT professionals working within or about to enter a Planning, Protection & Optimisation environment who require a detailed understanding of the processes, functions and activities involved.

Modules

Introduction to Planning, Protection and Optimization
Capacity Management
Availability Management
IT Service Continuity Management (ITSCM)
Information Security Management
Demand Management
Challenges, Critical Success Factors and Risks
Planning, Protection and Optimisation Roles and Responsibilities
Technology and Implementation Considerations

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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accredited

Starting Price:£1975

Duration:5 Days

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Upcoming Dates

Virtual, UNITED KINGDOM

29 Sat

Jan 2022

02 Wed

Feb 2022

04 Fri

Feb 2022

05 Sat

Feb 2022

06 Sun

Feb 2022

07 Mon

Feb 2022

08 Tue

Feb 2022

09 Wed

Feb 2022

London, UNITED KINGDOM

31 Mon

Jan 2022

01 Tue

Feb 2022

01 Tue

Mar 2022

02 Wed

Mar 2022

03 Thu

Mar 2022

07 Mon

Mar 2022

10 Thu

Mar 2022

11 Fri

Mar 2022

Manchester, UNITED KINGDOM

03 Thu

Feb 2022

10 Thu

Feb 2022

11 Fri

Feb 2022

17 Thu

Feb 2022

24 Thu

Feb 2022

09 Wed

Mar 2022

15 Tue

Mar 2022

08 Fri

Apr 2022

Birmingham, UNITED KINGDOM

04 Fri

Mar 2022

25 Fri

Mar 2022

30 Wed

Mar 2022

02 Mon

May 2022

01 Fri

Jul 2022

13 Wed

Jul 2022

26 Fri

Aug 2022

09 Fri

Sep 2022

Onsite Training

Our Onsite/In-house Training method is most selected by organisations, as it allows them to train their employees at their choice of place. We can also tailor the course content to focus on your needs.

In-House Training

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Get an excellent experience with our qualified instructors.

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Acquire skills and achieve your career goals.

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Some Facts Worth Shouting About

To win in this competitive world, you need to be constantly moving forward, and Silicon Beach Training is the one that can help you. Our courses are highly engaging as we have high-quality and certified training courses for both individuals and organisations that are structured in easy to digest modules. We don't compromise on the quality of our trainers. We have:

Our Clients

With extensive experience working with large organisations, national and local government, universities, charities, SMBs and individuals we believe that no client is too big or too small. This creates a diverse atmosphere on our scheduled courses with the opportunity to discuss solutions for a wide range of problems. We excel at developing bespoke training solutions for prestigious clients including EDF Energy, Sport England and Tesco PLC.

Banco Central Do Brasil

Nationwide Building Society

EDF Energy

Sport England

Tesco PLC

Imperial College London

Imperial College London

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