The ITIL® Intermediate Planning, Protection and Optimisation training course is part of the ITIL Service Capability stream, and is designed for delegates that wish to attain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.
The Planning, Protection and Optimisation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which achieves no marks.
Before attending this course you must hold a valid ITIL Foundation Certificate.
Upon completion of this ITIL® Intermediate Planning, Protection & Optimisation course you will have a comprehensive understanding of:
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For in-company or private training please request a quote
ITIL® Intermediate Training - Planning, Protection & Optimisation
Price Starting From
£1,149.00 + VAT
This course can be run in-company anywhere in the world & we can tailor the content to focus on your requirements.
Anybody working towards the ITIL Expert Level and IT professionals working within or about to enter a Planning, Protection & Optimisation environment who require a detailed understanding of the processes, functions and activities involved.