Good range of content and well paced. We covered a wide range of topics with a lot to think about and practice afterwards.
Tom Maybour - M-Biz Global
Putting the customer first is one of the most valuable strategies for building a business, hence the need for sales and customer services training courses.
Satisfied customers become repeat customers and often increase their spend; they are also the best source of word-of-mouth referrals. There is no better salesperson than a loyal customer.
On our Customer Relationship Management training course you will learn how to refocus your business to concentrate on your customers to build long lasting relationships that allow you to beat the competition.
This is an interactive workshop and the learning methods will include:
Some of these exercises will be workshop bases, whilst other exercises will use particular aspects of the delegates work situations.
We arrange our Customer Relationship Management courses on a private basis to suit your business goals. Call us on +44 (0)1273 622272 to discuss your needs.
The aims of our Customer Relationship Management training course are to teach you how:
For in-company or private training please request a quote
Customer Relationship Management Training
Price Starting From
£495.00 + VAT
This course can be run in-company anywhere in the world & we can tailor the content to focus on your requirements.
Anybody who wants to beat the competition by developing strong relationships with customers and ensuring they never want to look elsewhere.