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BCS Certificate in Modelling Business Processes

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To discuss this, or any other course, please contacts us at +44 (0)1273 622272 or use the form below.

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This Modelling Business Processes training course is designed to be both practical and participative.

It provides a comprehensive framework for process improvement and explores tools and techniques within this framework.

It is aligned with Paul Harmon's work on Business Process Change and also to the modelling standards of the Unified Modelling Language.

We also provide private and in-company Modelling Business Processes courses. Call +44 (0)1273 622272 to discuss your requirements.

BCS Certification

This Modelling Business Processes course prepares delegates to sit the one-hour, open book, examination leading to the certificate in Business Process Modelling offered by the BCS (formerly ISEB). The certificate also earns one 'credit' towards the BCS diploma in Business Analysis.


Course Objectives

At the end of this Modelling Business Processes training course, delegates will be able to:

  • Discuss various ideas and approaches for improving business processes
  • Model an organisation including the business environment and core business processes
  • Model current business processes using a standard notation
  • Analyse business tasks and specify their scope and behaviour
  • Analyse the human performance aspects of tasks and processes
  • Appreciate the levels of measurement needed to ensure process improvement
  • Evaluate and improve business processes by applying re-design patterns
  • Define frameworks for process re-design and implementation

BCS Certificate in Modelling Business Processes Course Content

1. Developments in Business process change

  • Organisations as systems
  • Value propositions and value chains
  • Business Process Reengineering - use and misuse
  • Workflow and packaged applications
  • Quality and quality management
  • The Capability Maturity Model
  • Information Technology driven process change
  • Mergers and acquisitions and their influence on process

2. Modelling organisations

  • Traditional view of an organisation
  • Modelling the external environment
  • Organisation diagrams
  • Value chains and core business processes

3. Modelling business processes

  • Business events and business rules
  • Business process modelling notation
  • The 'As is' process diagram

4. Defining and performing tasks

  • Analysing a specific task
  • Compiling a task analysis worksheet
  • Analysing the human performance required to perform the task
  • Compiling a human performance analysis worksheet

5. Managing and measuring the business process

  • The basis of measurement
  • Functional versus process measures
  • Six Sigma
  • Role of the manager

6. Business process redesign

  • Focusing business process redesign
  • Process redesign patterns
  • The reengineering pattern
  • The simplification pattern
  • The value-added pattern
  • The gaps and disconnect pattern
  • The package solution pattern
  • The COULD process model
  • The 'To be' process model

Book/Buy Now

Book/Buy Now

Course Details

Course Title
BCS Certificate in Modelling Business Processes
Duration
2 days
Price
£795.00 + VAT

Upcoming Dates

  1. Aberdeen, UK
    1. 9-10 Nov 2017
  2. Belfast, UK
    1. 7-8 Dec 2017
  3. Birmingham, UK
    1. 14-15 Sep 2017 More Dates
    2. 12-13 Oct 2017
    3. 9-10 Nov 2017
    4. 7-8 Dec 2017 Less Dates
  4. Bournemouth, UK
    1. 21-22 Sep 2017 More Dates
    2. 16-17 Nov 2017
    3. 21-22 Dec 2017
    4. 15-16 Feb 2018 Less Dates
  5. Brighton, UK
    1. 21-22 Sep 2017 More Dates
    2. 16-17 Nov 2017
    3. 21-22 Dec 2017
    4. 15-16 Feb 2018 Less Dates
  6. Bristol, UK
    1. 16-17 Nov 2017
  7. Cambridge, UK
    1. 7-8 Sep 2017
  8. Cardiff, UK
    1. 12-13 Oct 2017
  9. Dublin, UK
    1. 7-8 Sep 2017
  10. Edinburgh, UK
    1. 16-17 Nov 2017
  11. Glasgow, UK
    1. 12-13 Oct 2017 More Dates
    2. 7-8 Dec 2017 Less Dates
  12. Leeds, UK
    1. 12-13 Oct 2017 More Dates
    2. 7-8 Dec 2017 Less Dates
  13. Liverpool, UK
    1. 16-17 Nov 2017
  14. London, UK
    1. 7-8 Sep 2017 More Dates
    2. 5-6 Oct 2017
    3. 2-3 Nov 2017
    4. 30 Nov - 1 Dec 2017
    5. 28-29 Dec 2017 Less Dates
  15. Manchester, UK
    1. 7-8 Sep 2017 More Dates
    2. 5-6 Oct 2017
    3. 2-3 Nov 2017
    4. 30 Nov - 1 Dec 2017 Less Dates
  16. Milton Keynes, UK
    1. 26-27 Oct 2017
  17. Newcastle, UK
    1. 14-15 Sep 2017
  18. Norwich, UK
    1. 2-3 Nov 2017
  19. Nottingham, UK
    1. 7-8 Dec 2017
  20. Reading, UK
    1. 30 Nov - 1 Dec 2017
  21. Sheffield, UK
    1. 28-29 Sep 2017
  22. Southampton, UK
    1. 28-29 Sep 2017

Onsite Training

This course can be run in-company anywhere in the world & we can tailor the content to focus on your requirements.

We regularly provide training in London, Manchester, Bristol and all over the United Kingdom.

Who is this course for?

Aimed at managers and business owners looking to improve or develop business processes within their organisation.

BookingRequest a Quote

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For in-company or private training please request a quote

We provide this training on a private or in-company basis only.
Please request a quote using the form below.


One of our training team will be in contact shortly to provide a quote and answer any questions.

Office hours are Monday-Friday 8.30am-5.30pm.

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This course is delivered online as a flexible eLearning solution which you complete at a time and pace to suit you.

 

 
There are no scheduled dates for this course.

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