For training call +44(0)1273 6222 72
For training call +44(0)1273 6222 72
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The ITIL® Service Operation training course is one of the ITIL Service Lifecycle modules, and will be useful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.
The Service Operation exam is a 90 minute closed book exam consisting of eight multiple choice, scenario based questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.
Before attending this training course you must hold a valid ITIL Foundation Certificate.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Upon completion of this ITIL® Service Operation training course you will have knowledge of:
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Course Title
ITIL® Intermediate Training - Service Operation
Duration
3 Days
Price Starting From
£801.00 + VAT
This course can be run in-company anywhere in the world & we can tailor the content to focus on your requirements.
We regularly provide training in London, Manchester, Bristol and all over the United Kingdom.
Before attending this Service Operation training course you must hold an ITIL Foundation certificate. To obtain an ITIL Foundation certificate, attend our ITIL Foundation training course.
