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Written by John A G Smith – Fri 05 Aug 2016
There are many different ways to manage something and the methodologies of PRINCE2®, Agile, SCRUM and ITIL® help. In this post our expert John A G Smith explains how a system or 2 can keep our world spinning on the correct axis!
It’s all about systems. Whether you’re looking at something as small as an individual business task or as large as a whole company, they’re all systems. We’re surrounded by the things. We live on a planet within the solar system. Our shower is supplied by a hot water system. I’m writing this on a computer system. Indeed we are each our own individual system: the human body.
So what, I hear you say, is a system? And what qualifies each mentioned above as one of them?
It is generally accepted that a system has five components: Inputs, outputs, processes, stores and a boundary.
Written by John A G Smith – Wed 08 Jun 2016
The outsourcing of IT and other services is now common practise. Problems can arise when it is seen as a means to pass on responsibility for service management or IT service management.
Image -'Service' by Sascha Kohlmann
As with many technical subjects, a little storytelling makes concepts easier to understand, so we asked our expert John A.G. Smith takes a lighter look at the subject of ITIL Contracts, Services and Agreements.
Written by Andy Trainer – Thu 15 Aug 2013
There are changes afoot to the Best Management Practice portfolio; from January 1st 2014, PRINCE2®, ITIL® and Best Practice Suite Programs like MSP® will have a new Accreditor called Axelos.
So what does this mean for those with APMG certificates? Are they worthless now? Is PRINCE2 going to change dramatically and require an overhaul of retraining within organisations using the framework?
In short: no. But these developments are worth keeping an eye on leading up to the handover in 2014.
Axelos is a joint venture between the government and the firm Capita (who will own 49% and 51% respectively). Axelos will be taking over from APMG after submitting the winning bid on a re-tender from the government but it's not as clean cut as just a straight replacement.
As a provider of PRINCE2 Training, ITIL Courses and MSP Training, this is big news for us here at Silicon Beach, and for the many businesses that come to us for their Best Management Practice courses.
In this post we'll briefly examine the details of the deal, and more importantly, discuss any potential impact it may have on you as either an existing or future PRINCE2 (or ITIL or MSP) Practitioner.