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Lead On

Written by John A G Smith – Fri 23 Sep 2016

Congratulations! You got the promotion, but do you want to be a good leader or a good manager? Leadership skills and Management Skills for New Managers are 2 of our most popular business courses designed to help you on your way.

But what is the difference between a Leader and a Manager? I hear you ask..... using social history our expert John A G Smith explains.......

Winston Churchill, Franklin D. Roosevelt and Josef Stalin at Yalta conference 1945 By U. S. Signal Corps - Library of Congress , Franklin D. Roosevelt Library & Museum

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What's the target?

Written by John A G Smith – Fri 12 Aug 2016

We are each set a myriad of targets throughout our lives, by ourselves and by others. How can a leader ensure that the right targets are set to achieve the best from their workers? Learn how to motivate your team and strengthen your techniques but joining one of our Leadership courses.

Line of ducks following each other

Leadership by Pedro  Ribeiro Simões

I was waiting for the Number 7 bus that would transport me in comfort to the delights of Brighton Marina when I noticed the sign on the side that proudly boasted, “Up to every 7 minutes” and this puzzled me.  A quick check on the timetable confirmed my suspicion that, in fact, seven minutes was the shortest time one would have to wait for this hybrid drive, low energy, environmentally friendly behemoth.

Now if someone promised to do a job, say clean your car, you might ask for an estimate of the price. 

“Up to seven quid, gov’nor,” he might proclaim so, on that basis, you give him the work. 

How would you feel if, job done, he now held out his mitt for a tenner?

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Learn Facilitation Skills not B A Ping Pong!

Written by John A G Smith – Tue 12 Jul 2016

Facilitation is a skill crucial in guiding a meeting to make a decision or think of a solution without providing it. Our writer John A G Smith uses his experience to explain why learning Facilitation Skills  is so much better than 'B.A. Ping Pong'?!

The Rules of B. A. Ping Pong

It’s a game that every Business Analyst has played.  Many do not even have a name for it and, of those that do, it’s usually unrepeatable in polite company.  I call it ‘B. A. Ping Pong’ … although maybe that should be ‘wiff waff’?

Table Tennis Rio 2007

Image courtesy of Wikimedia 

The rules are very simple and any Business Analyst can play.  Here’s how it works:

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Time Management learn to Work Smarter

Written by John A G Smith – Fri 01 Jul 2016

“If I want the job done properly then I have to do it myself.”

How often have you heard that one … probably said by a manager, frustrated by the lack of expertise of some staff member?  

Canadian soldiers peeling potatoes - Canadian Official War Photographs

Image courtesey of Wikimedia Commons

Why, you may wonder, has the worker not got the expertise?  Why must the harassed manager carry so much of the burden?

Several years ago I was working for a major international financial organisation when they offered a Time Management course for senior executives.  All agreed the course would probably be useful.  But attendance was optional and when the day arrived only four, of over forty, of these senior people turned up.  The reason?  Go on, you know already, don’t you?  Yes, they couldn’t spare the time to attend!

Why are staff at all levels – from the most junior to the most senior – so ‘time poor’ in today’s business environment?   

Where, it appears, too many people seem to be taking on an inordinate workload … and not handling it well.  Could it be that, to use a common modern phrase, rather than working harder they need to work smarter?

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Management - a learned skill?

Written by John A G Smith – Fri 24 Jun 2016

Congratulations you got the promotion, you are now a manager but what does this mean?

Everyone has the intention of being good at their job and with the correct training and support every manager old or new can be a great manager!

A group of Adelie Penguins on an iceberg, one higher than the others

Image courtesey of Wikipedia 

Join one of our Management Skills for New Managers and gain the skills to take you forward in your career.

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