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Effective Questioning Techniques for Trainers and Coaches

Written by Andy Trainer – Wed 09 Jul 2014

Using questions in training is the most effective way to engage with your group and encourage participation.

Questioning Techniques in Training

Questions give you instant feedback on how well your sessions are going while keeping discussion moving forward.

There are a number of questioning techniques and each is useful for different purposes and situations. They are:

  • General
  • Pass On
  • Question, Wait, Select
  • Send Back
  • Send Out

Before I go into each technique in more detail, I'm first going to run through why questions are important in good training sessions and what constitutes an excellent question.

We recommend that new and inexperienced trainers attend our 2-day Train the Trainer workshops. We will help you deliver more effective, engaging training sessions.

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5 Steps to Effective Personnel Management

Written by Andy Trainer – Mon 16 Jun 2014

Effective personnel management is one of the hardest tasks for any manager but it's also one of the most important.

Effective Personnel Management

Managing large teams can feel like a never ending task. The minute you think you have a grasp of the team's availability and capabilities, something changes and it can feel like going back to square one.

You need to approach the different aspects of personnel management in the right order, at the right times, for the best chance of success.

In this post I outline my 5 Steps to Effective Personnel Management. Read through and see how they compare to your processes.

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Project Management Software: Help or Hindrance?

Written by Andy Trainer – Thu 29 May 2014

Project Management Software. Helpful tool or just another complication?

From free online apps to enterprise solutions, there are hundreds of tools for collaborative and personal projects.

We want to know what the project management community really thinks about PM software.

Project Management Software Survey

Do you use free or paid software? Has PM changed for the better or worse?

Take our 1 minute survey to help us understand the PM community's view towards PM software.

We don't require any personal information and all answers will remain anonymous unless you agree for us to use a quote.

MS Project is the most widely used tool for managing projects, but how does it shape up to the latest online apps?

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TagPoints win Silicon Beach Startup Competition

Written by Andy Trainer – Mon 28 Apr 2014

Jess Stephens, Managing Director at TagPoints blew away the judges to win the Silicon Beach Training Startup Competition in Brighton, Tues 22nd April 2014.

TagPoints Jess Stepehns Josh Wallman

Director Jess Stephens and Business Development Executive Josh Wallman celebrate

Competing against two other strong finalists in Sweta Chattopadhyay (Localfunded) and Jenni Macdonald (Precision Paraplanning), Jess gave a strong presentation highlighting the potential for TagPoints to grow which clearly impressed our judging panel; Darren Fell (Crunch), Caraline Brown (Midnight PR), Lisa Reynolds (Let Me Do That For You) & Mike Herd (Sussex Innovation Centre).

The judges were "blown away by the capability of the business and how fast it could scale" and while impressed by the other finalists, TagPoints were the clear winner on the day.

TagPoints now has the support of sponsors Silicon Beach Training, Crunch Accounting, Midnight PR and Clear Business Development to help grow the business and realise their ambitious plans.

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Excel Tutorial: Using Lookup Formulas

Written by Andy Trainer – Sun 13 Apr 2014

This tutorial is an extract from our popular 1-day Advanced Excel course. Lookup formulas are one of the most asked about topics so we decided to put together a short tutorial.

Lookup tables provide a way of producing numbers or text that cannot be calculated with a formula. For example they could look up a salesman's commission dependent on what has been sold (Example 1), or the amount of discount available to a customer based on the amount of goods ordered (Example 2).

Excel has two Lookup functions; Vertical and Horizontal.

VLOOKUP looks down the vertical column on the left side of the table until the appropriate comparison is found.

HLOOKUP looks across the horizontal row at the top of a column until the appropriate comparison is found.

Function Syntax

LOOKUP(lookup_value,table_array,col_index_num,range_lookup)

HLOOKUP(lookup_value,table_array,row_index_num,range_lookup)

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