Update – ITIL no longer describe their publications with a version number, such as v3, but instead simply as ITIL. Different editions will be distinguished by year, e.g. ‘ITIL 2011′. For more about this update, see ITIL website FAQs. ITIL courses at Silicon Beach Training will always cover the latest release.
With the withdrawal of the ITIL v2 qualifications we have expanded our range of ITIL training to include the ITIL v3 Intermediate courses.
If you have completed your ITIL v3 Foundation certificate and wish to take your knowledge of ITIL further there are several routes you can take with the ITIL v3 Intermediate courses to ITIL Expert and Master qualifications.
The modular approach to the V3 Intermediate certifications allow you to choose a flexible certification path, focusing on the different disciplines of ITIL that best suit your requirements. The diagram below illustrates the different modules available:
The ITIL v3 Service Lifecycle training courses offer a broad, management level focus of ITIL Practice areas:
If your business has recently upgraded to a new version of Microsoft Office you may have seen a noticeable drop off in productivity from your staff.
Versions of Office up to and including 2003 all had a relatively similar layout, with dropdown menus used to access the various functions. Users had become familiar with this layout and were comfortable with where to find the commands they needed to use.
With Office 2007 and 2010 the layout of all the Office Suite of products changed drastically with the introduction of the Ribbon. Commands are now accessed using the Ribbon, rather than the dropdown menus.
Once you know how to use it the new interface may be more intuitive, however staff that aren’t familiar with the Ribbon may have trouble finding the commands they used regularly in previous versions, leading to a drop in productivity as it takes longer to write a letter, create a presentation or spreadsheet.
To get you started here is our guide to the new Ribbon in Microsoft Office 2010.
We’ll use Word 2010 to illustrate the points but the principles are the same throughout the Office Suite of products.
There are three main components to the Ribbon
1: Tabs – each Tab relates to the core tasks you do in each of the Office Programs 2: Groups – each Group contains related commands, for example all the commands for formatting text are in the ‘Font’ group. 3: Commands – the commands allow you to carry out specific tasks like changing a font size or colour. The commands are arranged in groups.
We’re pleased to announce the launch of our new 3-day jQuery Training Course in Brighton , Sussex!
jQuery is the most popular JavaScript Library on the web, and makes client side HTML Scripting MUCH easier.
Our new jQuery course is aimed at delegates with existing experience of HTML, so we’d recommend coming to our HTML Training course first if you need to brush up. We also offer a CSS Training course, as well as HTML5 Training, JavaScript training and Ajax Training in Brighton, Sussex, for all you eager beavers who want to stay ahead of the latest web-standards!
jQuery enables developers to create powerful and dynamic web pages easily, providing tools for creating plugins on top of the JavaScript library without having to write loads of code (which is always nice!)
Features that jQuery provides include:
Selecting, Decorating, and Enhancing
Animating, Scrolling, and Resizing
Images and Slideshows
Menus, Tabs, Tooltips, and Panels
Construction, Ajax, and Interactivity
Forms, Controls, and Dialogs
Lists, Trees, and Tables
All of these features are covered on our 3-day jQuery Course. The workshop is hands-on and delivered here at our training centre in Brighton, Sussex, to small groups – which ensures plenty of individual attention from our experienced trainers.
The course is £750 + vat per delegate and our first public session is in May.
Our offices will be closed from 24th December until 4th January. Please do continue to send in your enquiries though and we will get back to you with the information you have requested asap.
From all of us here at Silicon Beach Training in Brighton, Sussex, we would like to wish you a very merry Christmas and a happy New Year and we will look forward to working with you in 2011!
Have a think over the holiday and choose something you would like to learn in the new year.
We attended Brighton SEO (organised by Kelvin Newman of site Visibility) this year and filmed Simon Dance talking about search engine optimisation and online marketing. He had some very interesting things to share and mentioned some useful hints and tips for all SEO people.
If you need ITIL Training in Brighton, Sussex, and Certification, don’t miss out on our latest ITIL discount in November.
You can now book a place on ourITIL Foundation Trainingcourse on 15-17 November for just £695 + vat (normally £795) here at our training centre in Brighton.
The fees include all pre-course reading, materials, ITIL Foundation training, examination and certification – and our pass rates are among the best in the country.
We expect the course to fill up fast as usual so if you’d like to book call us as soon as possible on 01273 622272, or e-mail alistair@siliconbeachtraining.co.uk
Too many view Facebook pages as a means to connect people up with a main website, however a truly successful Facebook business page will engage on the platform where people found the business! By all means include lots of links to your website, but also engage with people in other ways. From purchase and search facilities to games and polls, there are plenty of ways to keep people on your page once they arrive. What’s more, interesting apps will help you stand out from the crowd on a social media platform where all pages look much the same.
If you’re thinking of attending PRINCE2 Training in Brighton, read these handy tips to help you perform to your best:
Read the manual! It sounds silly but you’d be surprised how many skim read the PRINCE2 manual or miss out chunks. The five-day PRINCE2 Practitioner training is very intensive, so do yourself a big favour by reading the manual right through in advance.
You can take in your PRINCE2 Practitioner manual although you can’t take in your own notes or documents. But you can put notes all over your PRINCE2 manual – this is fine! So whether it’s a process diagram or a one word memory trigger, fill the white spaces on the inside covers with notes to help you.
Familiarise your self with PBS (product breakdown structure); if you are not familiar with this you will struggle with many of the questions. If you really have difficulty interpreting the product symbols then include your own notes in your PRINCE2 manual. You need to then understand how a PBS relates to a product flow diagram. Lack of revision in this area is an easy way to lose marks.
When choosing from multiple choice answers, watch out for answers that have the word “must” or “always” in, because there are very few straight and simple answers in PRINCE2 and the examiners will try to catch you out.
If a question requires the same answer twice in a row e.g. “who would be the most suitable person for this task?”, don’t worry about choosing them twice – the questions are not related to each other at all.
Beware of common sense! The PRINCE2 exam is looking for an ideal application of its methodology in specific scenarios, not what you may well do in a real-life situation where your colleagues haven’t taken their PRINCE2 certification.
Remember your photographic ID as the invigilator won’t let you take the exam without it. If you have changed your name since you registered or took Foundation then take the appropriate paperwork.
If your business has recently upgraded to a new version of Microsoft Office you may have seen a noticeable drop off in productivity from your staff.
If you need 
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