At the highest level, the Balanced Scorecard is a framework to help
organisations to clarify their vision and strategy and translate them
into operational objectives that drive both performance and behaviour.
It is a management system that uses measurement to provide feedback
on internal processes and external outcomes in order to improve strategic
performance and operational results. Over the last decade the Balanced
Scorecard has become established management best practice for many of
the world’s leading businesses.
This two-day Balanced Scorecard training course covers the structure,
process and challenges of building, implementing and using a Balanced
Business
Scorecard to improve performance and to put strategy at the centre
of
key management processes and systems including incentive schemes and
resource/budget planning activities.
Balanced Business Scorecard training course objectives
The Balanced Scorecard training course is a lively mixture of theory
and work on case studies. At the end of the Balanced Scorecard training
course students
will be able to:
- Describe the structure and typical content of a Balanced Business
Scorecard.
- Translate an organisations strategic themes and objectives into
a Balanced Scorecard.
- Use a Balanced Scorecard in a management-for-results environment.
- Know how to use the Balanced Scorecard to align operational activity
with strategy.
- Use best practice approaches to overcome obstacles and challenges.
- Understand the Change Management implications of implementing a
Balanced Scorecard.
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