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Human Resources Training and Coaching

Human Resources Training & Coaching Courses

Any organisation's greatest resource is its people. The cost of high staff turnover can be immense, so managing HR well, by listening to employees and providing them with the training they require, is vitally important.

Human Resources Training

Human Resources Training and Coaching Courses

Our comprehensive one-day Assertiveness and Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.

During the course you will gain the tools and techniques to build self-esteem and handle difficult situations with confidence

This is an intensive one-day Book Keeping training course aimed at giving those with no or little previous knowledge an understanding of double entry bookkeeping. Delegates will be able to produce accounts to trial balance, as well as produce a simple Profit & Loss and Balance Sheet.

This Budgeting & Cost Control course takes a practical approach to financial planning for the organisation and considers: the compilation of budgets; how to identify potential problems arising and suggests actions which can be taken. It also looks at ways of improving financial control using budgets, so as to avoid reduced profits and/or financial problems.

This Performance Appraisals Training course is designed for individuals who carry out staff appraisals, and are looking to build their confidence and effectiveness in this essential skill. This 1-day workshop-style training course will identify the benefits of appraisal, the key skills required and how to assess its effectiveness.

This practical two day Recruitment & Selection training course will provide individuals with guidance in the skills and techniques essential to conducting successful selection interviews.

This Train the IT Trainer course is designed to assist I.T. Trainers to understand and implement the skills required to provide high quality training. During this Train the Trainer course you will be investigating ways in which to make I.T. courses more enjoyable and memorable for both the delegate and the trainer.

Training needs analysis allows you to directly link the skills needed within the organisation with your current skill level.

This one day training needs analysis course will equip you with the skills required to carry out a training needs analysis. You will be able to make recommendations and implement findings to ensure a good return on your training investment.


An interview is a life-changing experience for both interviewees and interviewers! This Interviewing Techniques training course helps you to ensure that you get good people to help take your organisation's image, style, and efficiency further forward. It can be expensive to recruit new members of your team; and even more expensive if you recruit the wrong people!

The performance management training course equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities. It covers dealing with the 'Star', the 'Plodder', the 'Peaked' and the 'Poor Performer'.

To listen, really listen is a difficult thing to do. Frequently, we hear what someone is saying without giving it our full attention and without fully understanding what has been said. This Active Listening Skills training course will give participants a range of techniques which they can use to improve their ability to listen.

This intensive one day Managing Diversity training course will explore the issues surrounding diversity in the workplace, the legislation that exists and the benefits that a diverse workforce can bring to your organisation.

This Coaching & Mentoring training course focuses on the methods by which managers develop the performance of individuals in their team. It looks at two main types of coaching, providing opportunities for managers to apply these skills.

This staff motivation training course is designed to help managers develop their motivational techniques, by understanding what is required, what works and then implementing a personal action plan.


Our Human Resources training programmes provide a broad overview of HR, incorporating the practical management of people issues, diversity, appraisals and motivation.

Our Training and Coaching programmes are hands-on, providing delegates with an opportunity to deliver live training sessions to other members of the group and to receive feedback from our expert trainers.

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ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP®, MoV® courses on this website are offered by The Knowledge Academy, ATO of AXELOS Limited. ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP®, MoV® are registered trade marks of AXELOS Limited. All rights reserved.