Confidence Building & Assertiveness Training UK - course outline
This comprehensive two day Confidence Building & Assertiveness training course provides practical guidance for anyone who needs
to develop their assertiveness skills for a range of workplace situations.
During this confidence building and assertiveness training course you will gain the tools and techniques to boost your confidence and
build your self-esteem.
Confidence Building & Assertiveness training course objectives
By the end of this confidence building and assertiveness training course you will be able to:
- Recognise the link between assertiveness, confidence and self-esteem.
- Identify the best approach to use when voicing ideas and opinions
to colleagues and especially senior managers.
- Handle difficult situations and people confidently and assertively.
- Deal with criticism, confrontation, anger, and negativity effectively
and positively.
- Overcome feelings of apprehension and understand the importance
of language and body language to assertiveness.
- Develop techniques for better working relationships using assertiveness.
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