1. Introduction

• Historical perspective
• A framework for package selection
• Fact finding techniques
• Risks of the software package approach

2. User Requirements – Object modelling

• Identifying classes
• Identifying associations between classes
• Modelling the class structure
• Documenting classes and associations

3. User Requirements - Function modelling

• Use Case diagram
• Use Case Descriptions
• Significant input and output requirements

4. Non-functional requirements

• Performance requirements
• Interfaces with other systems
• Security and audit requirements
• Legal issues
• Archiving, backup and recovery
• User interface requirements
• Other issues

5. Identifying and investigating potential suppliers

• Identifying potential suppliers
• Invitations to Tender
• Supplier information questionnaires
• Investigating suppliers
• Supply contracts
• Maintenance and support agreements

6. Evaluating a Software package

• Modelling the software package
• Documenting the functional match
• Documenting the non-functional match
• Summarising the requirements fit
• Presenting a recommendation

7. Advantages and Disadvantages of the software package approach

• Advantages of the software package approach
• Disadvantages of the software package approach
• Tailoring and amending the package solution
• Implementation considerations
• Managing the long-term relationship

ISEB Certificates

This Software Package Selection training course prepares participants to sit a one-hour, open book, examination leading to the certificate in Evaluating and Procuring Software Packages offered by the Information Systems Examinations Board (ISEB).