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Management Skills for New Managers Training

2 days - £470 + vat

The move from completing your own personal tasks to managing the workload of others can often be a daunting one.

This comprehensive 2 day Management Skills Training course gives a thorough overview of the new skills and techniques you will need to master in order to succeed as a New Manager.

See Video of This Course Here!

"I thought the Management Skills course was really excellent and thought provoking, and I learnt a lot. In particular, I think the trainer was excellent. She imparts knowledge, gets everyone involved and makes participants think and learn through this process.  She also is obviously hugely knowledgeable in her field and has practical experience in what she discusses."
Philip Wilkinson - Business Link for London

Management Skills for New Managers Course Objectives

This Management Skills for New Managers training course is aimed at recently appointed Managers. Using real world scenarios it covers the skills required to make the adjustment from working alongside your colleagues to managing and motivating them to work for you.

Management Skills for New Managers Course Content

DAY 1

Managing Yourself

The Role of the Manager

• Descriptions of the role of manager
• What do effective managers do?
• Action centred leadership

Management v. Leadership

Communication skills

• What makes someone difficult
• The communication process
• Effective communication
• Communication impact
• Verbal communication
• Non verbal communication
• Body Language

Time Management

• Typical procrastinators & time wasters
• What am I here for?
• Establishing priorities
• The Time Management Grid
• Principles for effective personal time management
• 30 ways to make more time

Decision Making

Personal action plan

DAY 2

Managing Others

Delegation

• What is delegation
• Do you need to delegate more?
• The advantages of delegation
• Why managers don’t delegate
• What to delegate

Performance Management Appraisal

• The managers role
• The performance appraisal cycle
• Setting objectives
• Making objectives SMARTA

Conflict Management

• Identifying the different types of conflict & problems
• How do I handle conflict?
• Conflict management styles
• Systematic approach to managing conflict and solving problems
• Skills / attributes for managing conflict

Motivation

• Some well established theories of motivation
• Team briefing

Personal action plan

What our clients think of our Management Skills Training Course

I attended the Management Skills for New Managers course in Brighton on 21 and 22 July 2005. I would like to pass my thanks to Derek who ran the course. It was an excellent couple of days, I felt that the training was well paced and although we covered a lot of ground it was thorough and yet relaxed. I left at the end of the two days feeling very inspired!

Rebecca McConnell - Raglan Housing Association

Management Skills Training Course Recommended Reading

Leading Self-directed Work Teams: A Guide to Developing New Team Leadership Skills - Kimball Fisher – buy from

Check out our Free Management Skills Guide in the Free Resources section

Download course outline as pdf.

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