Leadership
What our clients think of our Leadership Training - course outline
I just wanted to to thank you for the course (Leadership Skills) held yesterday. They have all come back from the day enthusing about both the course and the trainer. They certainly seem to have gained a lot from the day and are confident, motivated and excited about putting the skills they have learned into practice.
Derinne Pargiter - DPAS
Our Leadership training course prepare students for identifying the issues and looking at them realistically, for making the difficult choices, for mobilizing people to take action and for dealing with change. The objective of this training is to develop leaders who will make a difference in whatever they do.
What is a Leader?
A leader is 'a person who rules or guides or inspires others.' A leader is someone others are willing to follow, almost without question. They may not always make the right decision, but they are confident in the decisions that they make.
Who can be a leader?
Whether a Leader is born and not made or whether leadership skills can be taught is hotly contested. Some would claim that there are several character traits of a leader that are part of thier personality and cannot be taught. Others claim that the skills of a good leader can be clearly defined and learned. I think there is truth in both theories. Someone shy and retiring who does not like challenge or cofrontation, who may lack confidence and shys away from authority is unlikely to enjoy a leadership position or perform well when given the resonsibily of controlling situations.
However, there are many intellegent and motivated people who could develop leadership skills but perhaps they have not aquired the knowledge of how to lead others. So although they may have great potential they don’t assume leadership positions, or don’t perform well in them. There are specific skills of leadership, and those skills can be taught and developed.
William A. Cohen in his 1998 article 'GREAT LEADERS ARE MADE, NOT BORN ' summs up some of the main attributes of a good lleader:
- Maintain absolute integrity. Leadership is a trust. If others don’t trust you completely, they will not follow you in every instance. Instead, they will try to decide each situation on its own merits, whether to trust you or not. If the environment you are in is relatively calm, you may be able to lead without too much difficulty. But if your situation requires you to make real demands on others, at a time when you must really depend on them, they will hesitate to support you. Then the lack of complete trust will be apparent and may well cause you to fail.
- Know your stuff. If you are the leader, those that would follow you don’t care two straws about whether you are good at office politics or not. They want you to be competent and know what you are doing. That’s what counts for them. So, your office politicking may get you promoted, but it will not win the respect of those you want to follow you. Only what you know and what you can do will do that.
- Declare your expectations. You can’t get there until you know where there is. Decide on your “there” and then continually promote your goals, objectives, and vision.
- Show uncommon commitment. You can bet no one else is going to be committed to your goals if you aren’t.
- Expect positive results. Winners expect to win and losers expect to lose. Vincent Lombardi, one of the greatest football coaches of all time said, “We never lose, but sometimes the clock runs out on us.” You can expect positive results and still not get exactly what you want. But, research demonstrates that those who “think positive” achieve more wins than losses and overall better results than those that don’t.
- Take care of your people or customers. If you take care of them, they will take care of you. The reverse is also true.
- Put duty before self. As a leader, you have a duty to accomplish the mission you are assigned, and you have a duty to take care of those who follow you. Sometimes the mission must come first, sometimes your followers comes first. However, the interests of both must always come before the personal interests or well-being of the leader.
- Get out in front. This law includes setting the example, and being where the action is. Don’t sit in an air-conditioned office making decisions and call that leadership. Go out and talk to your people. See what’s going on and be seen. That’s leadership!
Leadership Training Course Objectives:-
After our Leadership training course, you will:
- Gain understanding of a leaders responsibilities.
- Create and maintain an efficient, effective, and motivated team.
- Maximize your team performance
- Understanding human behavior
- Focus on the needs of the individual and the team.
- Improve your ability to communicate with the team and your customers.
- Strengthen your techniques for managing the performance
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