Consulting Skills training - 2 days - private courses from £1450 + vat
Consulting Skills training uk
This Consulting Skills training course is designed for anyone operating in a consulting capacity. The programme is particularly suitable for those consulting in their professional field or as an internal consultant.
Consulting Skills Training Course Objectives
Having completed this Consulting Skills training course participants will be able to:
- Build an effective working relationship with their clients.
- Carry out an initial diagnosis of client needs.
- Contract with clients to provide a framework within which they will work.
- Provide feedback to a client.
- Review and evaluate solutions implemented.
- Develop ongoing relationships with their clients.
Consulting Skills Training Course Content
What is consultation?
Consulting v. managing; different consultancy styles and key features; transferring ownership; linking activities to organisational aims and goals.
The consulting process.
Consulting is really a series of stages or phases, and we use ECIFAR (entry, contracting, investigation, feedback, action, review) to explore the key activities and skills of each of these phases of the process.
Key skills in consultancy.
Questioning, listening, matching energy, diagnosing and analysis, feedback.
Consulting issues.
Ethical considerations; the true client.
DAY 1
Current Perceptions:
- Individual Roles
- Clients View
- Ideal Situation
Introduction to Consultancy:
- Key skills and behaviours required by a consultant
- The consultancy process
- Self-analysis
Entry and Contracting Phases:
- Key skills and behaviours
- practical session
DAY 2
Investigation phase:
- Diagnosis techniques
- Analysis techniques
The final Stages Process - key skills:
- Feedback
- Action
- Review
- Practical Session
Consulting Issues:
- Ethical issues
- Who is the real client?
Consulting Skills Course Prerequisites
There are no prerequisites for this consulting skills training course.
Consulting Skills Training Recommended Reading
Managerial Consulting Skills: A Practical Guide - Charles J. Margerison – buy from amazon
home book this course resources 01273 622272 info@siliconbeachtraining.co.uk
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