
Assertiveness training - 1 day - £250 + vat - dates

Assertiveness training uk

Assertiveness is for everyone, this comprehensive one day Assertiveness training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.

This assertiveness training course will help delegates to develop skills to enable them to be more confident.

Assertiveness Training Course Objectives:

Assertiveness increases the chance of success in any human transaction and as such, supervisors, management, sales executives as well as secretarial staff, accounts staff and all who deal with others, will find this a fascinating and really useful assertiveness training course.

BUSINESS SKILLS & PERSONAL DEVELOPMENT COURSES

BESPOKE TRAINING

download Assertiveness Skills training course outline as PDF

assertiveness training uk

Assertiveness Training Course Content

What is Assertiveness?

What It is Not
Why We Need It

Culture and Gender Inhibitions

Why It is Not Easy

Counselling Yourself

The Need to Control Reaction
Learning to Respond
Changing Your Mind
Creating Self Esteem

Two Way Communication

Listening
Your Voice
Body Language

How to be Assertive

The Three Steps

Assertiveness Techniques

The Need to Think Positively
Use Your Inner Dialogue
Fogging the Issue
Facing Aggression
Broken Record
Getting the Message Through
Find Out About Broken Promises
Discrepancy Assertion
Negative Feelings Assertion
Don’t Let Your Emotions Take Charge
Saying No
You Have the Right to Say No, Without

Feeling Guilty

Negotiating a Solution
Workable Compromise
Win, Win

Practical Work

Your Plans for Future Self Development

Assertiveness Training Course Prerequisites

There are no prerequisites for this assertiveness training course.

Assertiveness Training Recommended Reading

Assertiveness at Work: A Practical Guide to Handling Awkward Situations - Ken Back, Kate Back - buy from amazon

book this course

01273 622272 info@siliconbeachtraining.co.uk

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