3D
Studio Max is a powerful tool for 3d designers, architects, interiors
designers and games producers - 3d modeling, animation and rendering
solution for visual effects, character animation and next generation
gaming
A comprehensive training course for designers and animators new to 3D
studio max. This training course will enable you to migrate from 2D design
to 3D animations, to create photorealistic images, finally rendering
sequences for 3D animations, multimedia productions, broadcast and the
web.
This Absence
Management course achieves its aim through a variety of
techniques: facilitated discussion, group exercises, role play.
Course Objectives:
- Understand the cost of absence.
- The appreciation of the need to
manage absence effectively.
- How to set up an absence management policy.
- Interpersonal skills
involved in dealing with absence notification and return to work interviews.
- Understanding the link to the disciplinary procedure.
Microsoft Access training -
MS access is a very powerful database application designed to save
you time and make creating relational databases easier.
Advanced Microsoft Access training course objectives:- By the end of
the training course, delegates will have extended their knowledge of Microsoft
Access databases to include using macros to advanced levels.
Microsoft Access training -
MS access is a very powerful database application designed to save you
time and make creating relational databases easier. Access training in
creating relationships in access, creating access queries, creating access
reports
This is an intensive 1-day training course, introducing delegates to
the concepts of creating relational databases using MS Access.
Training course objectives:-
By the end of the training course, delegates
will be able to create a simple relational databases using Microsoft
Access
Access API Introduction training
- This training course is designed to introduce Access programmers
to the power of the Windows API (Application Programming Interface). In
this hands-on course, delegates will learn to access parts of the Windows
code usually outside the scope of Visual Basic by harnessing powerful
API functions.
This course is valuable for every new, recent or intending Access programmer
who needs to explore the Windows API.
This Account
Management course provides delegates with the knowledge
to effectively identify and actively manage key accounts to maximise
sales
opportunities.
Learn how to buy into the concept of Account Management and understand
the benefits to you and your organisation.
What makes the larger account more difficult is that it needs to be
'managed'. This means thinking 'strategies' rather than 'tactics'. An
important factor is that it does not necessarily take ten times as much
effort to get an order for 100,000+pounds as it does to get an order
for 10,000 pounds. But there will be less large prospects than small
ones, so making sure you win business and do not come a "good second" is
important.
This comprehensive one-day ACT!
training course has been designed to
give first time or recent users the skills they need to manage their
Contacts, time and sales progress.
The modules presented on the course will introduce a new user to the
basic principles of using ACT! and remind existing users of the major
features and facilities to be found within the product. Delegates will
gain confidence in the use of ACT! during the course via hands on practice
and examples.
To listen, really listen is a difficult thing to do. Frequently, we
hear what someone is saying without giving it our full attention and without
fully understanding what has been said. This active
listening skills training course will give participants a range of
techniques which they can use to improve their ability to listen.
During this training course, delegates will: analyse and increase understanding
of the techniques of effective listening, discuss the skills of communication
and focus on the art of listening.
This one-day adobe acrobat training course
helps users to understand and apply the power of Adobe Acrobat for creation,
management, searching, distribution and archiving of electronic documents.
This training course targets end-users or anyone who aims to further
understand the functionality of Acrobat.
This is a hands-on exercise based training course.
Adobe AfterEffects is a
powerful non-linear video effects package. It provides a swathe of
video effects and compositing tools. It can work with a variety of
different media, and render video to broadcast standard.
This two day training course opens up the complex AfterEffects interface,
and exposes some of the application's most useful features, such as motion
blur and bezier keyframe interpolation.
This ADO.net training course is designed to enable developers to use
the toolset provided with Visual Basic .NET for data access including
ADO.NET objects, data controls, designers and interoperability with earlier
ADO objects.
Course Content:
- The ADO.NET object model
- .NET data providers
- Data Designers
- Data Binding
- Connections, Commands, DataReader, DataAdapter
- Transaction processing
- Manipulating Data
- DataSet, DataTable, DataView
- Editing and Updating Data
- ADO.NET in Windows Forms and Web Forms
- ADO.NET and XML
- Can I use “Classic” ADO?
Learn to master Adobe
After Effects, Adobe’s broadcast standard video effects
package. Looking at video effects such as transitions, warps and
particles, and compositing tools such as keying and track mattes.
This one day advanced training course goes deeper into After Effects'
more complex tools and techniques.
This Analysis
& Design Techniques training course is for people who
are moving into systems analysis and need techniques for producing a
specification
of
user requirements.
The course is designed to be both practical and participative. Theoretical
concepts are introduced and are then reinforced through practical exercises
where participants can apply the skills and techniques of analysis
in a realistic project simulation. At the end of this course, participants will be able to:
- Understand the demands of different systems development
lifecycles
- Develop class models with supporting documentation
- Develop
use case diagrams with supporting documentation
- Construct process
descriptions using a range of techniques
- Understand the principles
of event modelling
- Describe how the products of analysis feed
into the design and development of a system
Many managers are concerned about how to best Carry
Out Appraisals and to link this to development plans and future
training. This one day training course will identify the benefits of
appraisal, the key skills required and how to assess its effectiveness.
This training course is designed for individuals who carry out staff
appraisals, and are looking to build their confidence and effectiveness
in this essential skill.
ASP (Active Server Pages) is an open
Web application framework that lets you combine server scripting with
custom components to provide dynamic Web-enabled applications. ASP files
allow you to activate your Web site using any combination of HTML, & either
JavaScript or VBScript.
This 3 day ASP training course provides clients with a good working
knowledge of ASP. This will be achieved through a series of hands-on
exercises.
The goal of this ASP.net training course
is to teach students how to create a simple Active Server Page ASP.net
application that delivers dynamic content to the Web.
The training course covers Web Forms and handling events, Web Controls
and input validation, using the new web application architecture and
Web Services, and debugging in the new integrated development environment.
This ASP.net
2 training course uses the free Visual Web Developer Express Edition
tool available from Microsoft to introduce ASP.NET dynamic web application
development. The free SQL Express (also from Microsoft) is used for
the database and best practice is encouraged throughout. You need
to know about static web sites. Some knowledge of a web coding language
(e.g. old-style ASP or JavaScript) would help. Visual Basic (VB) is
used as the coding language, but very little code is written by hand.
The training course covers:
Introduction to ASP.NET 2 and Visual Web Developer, Building Web Sites,
Data Bound Controls, Object Data Binding, Master Pages, Page Output
and SQL Dependency Caching, Authentication and Authorization, Web Parts & ASP.NET
2 Coding.
ASP is often referred to as an open Web application
framework that lets developers combine server scripting with custom
components to provide dynamic Web-enabled applications. Using ASP
files allows you to activate your Web site using any combination
of HTML, & either JavaScript or VBScript.
This bespoke 3 day ASP with SQL
training course provides clients
with a good working knowledge of ASP as well as introducing server
side
VBScript
and
SQL Server. This will be achieved through a series of hands-on
exercises.
Assertiveness
is a communication skill in much the same way that negotiating, delegating
and other identifiable business skills are basically communication skills.
Assertiveness is for everyone, it is a skill that enables people to
be more confident and to say the right thing at the right time.
Assertiveness increases the chance of success in any human transaction
and as such, supervisors, management, sales executives as well as secretarial
staff, accounts staff and all who deal with others, will find this a fascinating
and really useful training course.
This comprehensive two day Assertiveness & Confidence
Building course provides practical guidance for anyone who needs to develop their assertiveness
skills for
a range
of
workplace
situations.
You will gain the tools and techniques to boost your confidence and
build your self-esteem.
By the end of this course you will be able to:
- Recognise the link between assertiveness, confidence and self-esteem.
- Identify the best approach to use when voicing ideas and opinions
to colleagues and especially senior managers.
- Handle difficult situations
and people confidently and assertively.
- Deal with criticism, confrontation,
anger, and negativity effectively and positively.
- Overcome feelings
of apprehension and understand the importance of language and body
language to assertiveness.
- Develop techniques for better working relationships
using assertiveness.
Discover the full potential of your market and learn the best ways to
attract those all important customers! This Attracting
New Clients training course will show you how to locate them and then
sell to people who want your services – but just don’t know
it yet!
Course Objectives: Find more customers, without wasting time and money,
Reach your target groups and understand their needs.
This is a three-day training course for those wishing to learn the Avid
Editing System. Avid is the most widely used professional edit interface
in the world and is used in news, drama, documentary, soaps, game shows
and feature films.
The course intensively follows the needs of the editor in using and maintaining
the edit suite, starting with the technical underpinnings of video in
the digital realm, exploring the advanced editing tools and covering the
wide range of special effects available for colour correction, bluescreen
and audio mixing.
This is a two-day Avid
Advanced course for those wishing to advance
their knowledge of the Avid Editing System.
This course, which allows the editor to use and maintain any Avid edit
suite, begins with discussing the technical nature of sound and picture
in the digital realm. The Advanced editing tools are fully explored as
are the range of special effects available for colour correction, multi-layered
video, and audio mixing.
At the highest level, the Balanced
Scorecard is a framework to help
organisations to clarify their vision and strategy and translate them
into operational objectives that drive both performance and behaviour.
It is a management system that uses measurement to provide feedback on
internal processes and external outcomes in order to improve strategic
performance and operational results. Over the last decade the Balanced
Scorecard has become established management best practice for many of
the world’s leading businesses.
This two-day course covers the structure, process and challenges of
building, implementing and using a Balanced Business Scorecard to improve
performance and to put strategy at the centre of key management processes
and systems including incentive schemes and resource/budget planning
activities.
Businesses often encounter financial difficulties as a result of either
inadequate budgeting or errors within the compilation of the budgets.
This Budgeting & Cost
Control course takes a practical approach to financial planning for
the organisation and considers: the compilation of budgets; how to identify
potential problems arising and suggests actions which can be taken. It
also looks at ways of improving financial control using budgets, so as
to avoid reduced profits and/or financial problems. It also provides
opportunities for participants to apply the course content to practical
examples.
Course Objectives:
- Basic concepts explained
- Budget types
- Analysing variances and corrective action
- Updating and Flexing the budget
- Preparing the budgets and forecast
- Budgeting to control costs
The Business
Analysis Essentials training course is designed
to be both practical and participative. A theoretical background
is provided but the emphasis of the course is on a realistic case
study, based on a genuine consultancy assignment, on which the participants
work. An overall structure is offered that includes an explanation
and application of a range of business analysis skills, including
a practical approach to business improvement. During the course,
the participants work through a typical business analysis assignment,
from the initial analysis of the business to establish the ‘problem’,
to the identification and evaluation of possible solutions.
At the end of this course, participants will be able to:
- Define the term business analysis and distinguish it from
systems analysis
- Identify a number of approaches to business analysis
- Distinguish
between business systems and IT systems and understand the relationship
between these two concepts
- Analyse the external business environment
and the strengths and weaknesses of an organisation
- Describe and develop a ‘rich picture’ of a business
situation
- Define a business perspective using the CATWOE format from
soft systems
- Build a business activity model
- Apply creative thinking techniques
to aid problem-solving
- Explore the gap between the current and desired
business situation
- Develop end-to-end process maps
- Develop a business case, including cost/benefit,
impact and risk analysis
This training course enables you to develop business
communications that make your point quickly, clearly and persuasively.
You will learn how to structure your thoughts, analyse your audience's
needs, develop key information and present it at the right level of
detail so that it get the results you hoped for. The course is highly
practical to give you the opportunity to apply the techniques covered.
To enable you to develop and improve your communication skills so that
ideas are expressed clearly, concisely and effectively. and to apply
these skills to a wide range of business communications.
During the two days, you will learn a set of strategies for communicating
which can be applied to all situations, including long complex reports
or proposals, presentations, emails or text messages, voice mails, or
short concise documents.
This Business
Organisation course is for people who are moving into
the sphere of Business Analysis and require a good working knowledge
of the
fundamental
characteristics
of business organisations.
The course is designed to encourage delegate participation through combining
lectures with discussion sessions. Practical exercises are also used
to allow delegates to apply their knowledge to business situations.
At the end of this course, delegates will be able to:
- Describe the different types of business organisation and
understand their business drivers
- Describe the range of management
structures applied within organisations and the rationale for each
structure
- Define a number of functional areas that are commonly encountered
within organisations and describe the interactions between these functions
- Understand the use of information within organisations at strategic,
managerial and operational levels
- Describe the purpose and content
of an information systems strategy
- Distinguish between business systems
and IT systems and understand the extent of the application of IT within
organisations
- Understand the importance of financial information in
managing an organisation and be able to interpret a balance sheet and
profit and loss account
- Appreciate how financial information assists
in the assessment of business performance
Business processes are the production lines of the new economy. When
they fail us, our products and services fail our customers, and our business
fails its owners. The more businesses change, the more businesses must
concern themselves with their stakeholder relationships, and the design
and management of their processes so that organisation designs and technologies
have a common business purpose.
This intensive two-day Business
Process Management course focuses on
the essential skills business people require to analyse and redesign
their
processes.
- Develop a business process strategy to meet stakeholder needs.
- Analyse,
improve, design and develop processes to meet stakeholder needs.
- Align
technology, organisation, and facilities with the business process
strategy and design
- Apply their knowledge to manage process projects
effectively.
- Identify, clarify and manage business benefits arising
from process change
Business processes are the production lines of the new economy. When
they fail us, our products and services fail our customers, and our business
fails its stakeholders. The more organisations change, the more they
must concern themselves with their stakeholder relationships, and the
design and management of their processes so that organisations, people
and technologies have a common business purpose.
Organisations also often recognise the challenge of getting people to
change shortly after starting implementation. The new approach is expected
to go in unopposed but when the welcome mat doesn’t appear the
project team scrambles to do some patch up communication – often
with poor results. Managing people change is a critical skill in today’s
world of rapid and continuous change.
This intensive three-day Business
Process & Change Management course focuses on the essential skills business people require to analyse
and
improve
or
redesign
their
processes
and
manage the people change process.
- Develop a business process strategy to meet stakeholder needs.
- Analyse,
improve, design and develop processes to meet stakeholder needs.
- Align
technology, organisation, and facilities with the business process
strategy and design.
- Apply their knowledge to manage process projects
effectively.
- Identify, clarify and manage business benefits arising
from process change.
- Discuss the fundamental challenges in getting
people to change and for that change to be sustained.
- Understand and
be able to apply the key steps required to successfully manage people
change.
- Establish appropriate governance structures for process and
people change.
This C++ Intro training course
is an intensive introduction to the principles of using the C++ programming
language for development. The class focuses on the development
of effective object oriented applications using C++. This training course
consists of a mixture of lecture and hands on lab exercises.
This class is suitable for programmers, developers and designers who
have some previous programming experience and need to learn to program
in the C++ language.
This intensive, hands-on C# Training
course emphasizes becoming productive quickly as a programmer. You will learn how to use C# to write code for a wide
range of object-oriented applications, from client-side GUI (graphic user
interfaces) development, to server-side web services. This course is designed
for programmers who need to design and develop C# applications and familiarize
themselves with the .NET (pronounced dot net) platform.
C# Training Course Objectives:- Learn the reasons for building and using
Web Services, explore the Web Service features provided by ASP.NET, understand
SOAP, design and Build Secure, Scaleable Web Services, create Web Service
clients, build Web Services using .NET Remoting, learn about GXA (Global
XML Web Service.
Managing a call centre effectively is as much of an art as it is a
skill. This foundation Call
Centre Management course gives you an opportunity to look at the
best use of resources, understanding reports and planning for future
activity. We look at how to keep your team motivated, well trained and
able to contribute towards the success of the overall operation. We review
the effective running this key department within a customer focused environment
while both providing quality service and increasing revenue.
At the end of this sessions delegates will be able demonstrate a butter
understanding of how to;
- Plan an effective use of resources within a call centre
- Use busy times and quiet times to achieve best performance
- Develop and motivate a call centre team
- Get the most out of call monitoring technology and prepare effective
management reports
- React to and plan for operational bottlenecks
- Give meaningful feedback to call-centre agents and set achievable
goals and targets
- Provide effective support and develop the management skills of Team
Leaders, Lead Agents and Supervisors
This Capturing
& Engineering Requirements course is for people who are moving into the world of systems analysis and
need a thorough grounding in the basic techniques of requirements
engineering.
The course is designed to be both practical and participative. Theoretical
concepts are introduced and are then reinforced through practical
exercises and a running case study where participants can apply the
skills and techniques of analysis in a realistic project simulation.
At the end of this course, participants will be able to:
- Recognise the role of requirements analysis in systems development
- Describe the technical and interpersonal skills required of a systems
analyst
- Conduct effective fact-finding interviews
- Use a range of other fact-finding
techniques, such as observation, document analysis, workshops, scenarios,
prototyping and questionnaires
- Model current processes using a data
flow diagram
- Document requirements
- Analyse and validate requirements
- Develop and present a business
case.
Businesses often recognise the challenge of getting people to change
shortly after implementation has started. The new approach is expected
to go in unopposed but when the welcome mat doesn’t appear the project
team scrambles to do some patch up communication – often with poor
results. But despite this reality there is still a bias against investing
in Change Management
activities because they aren’t seen as a prime objective for
the project or programme. Managing people change is a critical skill
in today’s world of rapid and continuous change. This training course
provides both the critical skills and a framework for the successful management
of people change.
The course will enable delegates to: Recognise the important role that
people play in making business transformation successful, discuss the
fundamental challenges in getting people to change and for that change
to be sustained, understand and be able to apply the key steps required
to successfully manage people change, apply their knowledge to a project
or programme to effectively manage the change of people’s behaviour.
This Cisco Networking
Essentials course gives the delegate a detailed understanding of the
technologies behind modern networks. This includes TCP/IP and associated
protocols used by the Internet. Delegates will learn how the differences
between different types of networks and how they are usually used. The
course is based on Cisco IOS. The course will teach delegate how to configure
Cisco IOS to implement each of the various protocols.
Upon completion of this course, you will have learned: What a network
is, how to use and implement bridged and switched networks, the OSI reference
model and how it applies to modern networks, about routing protocols and
how they are implemented, what LANs, MANs, WANs, VLANS, and VPNS are,
how Ethernet, Frame Relay and other protocols work, the basics of the
Internet Protocol, how to configure and implement a router in a TCP/IP
network, what routing protocols are and how they can be implemented, how
to manage a Cisco IOS network, troubleshooting modern networks.
This Citrix
MetaFrame XP for Windows Administration training course is designed
for delegates studying towards CCA (Citrix Certified Administrator)
for
Citrix MetaFrame XP, this course provides
the core
knowledge for exam #220 (Citrix MetaFrame XP Administrator) and #941
(Citrix Load Management and Citrix Program Neighborhood)
This Citrix Metaframe
Update training course is designed for delegates
studying towards CCA (Citrix Certified Administrator) for Citrix MetaFrame
XP,
this
course
provides
the core knowledge for exam #220 (Citrix MetaFrame XP Administrator)
and #941 (Citrix Load Management and Citrix Program Neighborhood)
Today's organisations feature fewer management layers and emphasise
individual responsibility. Successful delegation and empowerment relies
on effective coaching.
This Coaching
& Mentoring training programme focuses on the methods
by which managers develop the performance of individuals in their team.
It looks
at two
main types
of coaching,
providing opportunities for managers to apply these skills.
Coaching is one
of the most effective methods of enhancing performance. It involves deliberate
and specific activities that are designed to help people develop their
skills by learning on the job. A good coach leads highly productive teams
who are keen to learn new skills and as a result significantly increase
the cost effectiveness and efficiency of their department/ organisation.
This training course provides guidance on the planning and delivery
of coaching and its application and effectiveness within a variety of
workplace environments. Delegates benefit from practice and feedback that
is geared to develop skills and build confidence in a supportive environment.
ColdFusion is a Web server add-on
for Windows, Linux, and Solaris that makes integrating real-time database
information with your Web site as easy as adding a few new tags to your
pages.
This 2 day Coldfusion training course is aimed to give web designers
new to ColdFusion the skills required to efficiently run a ColdFusion
website and use CFML.
Powerful communication techniques are vital for anyone who needs to
influence other people to achieve results. During this Communication
Skills training course you will learn to enhance your natural communication
skills and improve your ability to convince and motivate others.
You will practise skills which increase your sensitivity to the behaviour
of others, allowing you to project yourself with confidence, not only
during presentations but also in your daily working environment.
This Positive
Communication and Interpersonal Skills training course is designed
for managers and senior managers who wish to increase their self awareness
and improve the way they relate to others in order to work more effectively
and to sustain high quality working relationships.
The course addresses the underlying attitudes, which form a manager's
interpersonal skills. Participants will learn how to shift unhelpful
attitudes and experience ways of expressing themselves more fully and
effectively at work.
This Computer Security intensive introductory course discloses many
of the secrets and techniques of the determined Hacker – and how
to combat them. This course is invaluable for every PC user, network
manager, IT manager, IT Director etc, seeking to learn more about the
motivations and techniques of today’s hackers.
You will discover many of the professional Hacker’s attack points,
learn how to test your system’s security and how to combat attacks.crease rather than diminish, but presents a number of challenges
for the human animal.
Self-confidence
is everything; it allows you to make the most of life's opportunities,
face challenges and perform well when you need to.
This one day Confidence
Building training course is designed to help
you build your confidence and self-esteem.
Conflict can have a positive effect, but left unchecked, the dangerous
results of conflict can include damaged relationships, destroyed creativity
and productivity, lost commitment and wasted resources.
By taking a number of conflict
management tools, techniques and theories
and putting them into practical situations, this course aims to turn
conflict into a productive force.
After completing this course, delegates will be able to:
- identify exactly what conflict is, why it arises and how
it can be utilised for maximum benefit;
- recognise the various stages
of conflict and preventing them from escalating;
- deal with conflict
with a greater awareness of the conflict management style of themselves
and others;
- utilise a variety of methods for managing conflict successfully;
- invest less time and energy in conflict and creating more productive
relationships with others.
This Consulting
Skills training course is designed for anyone operating in a
consulting capacity. The programme is particularly suitable for those
consulting in their professional field or as an internal consultant.
This training course will develop the consulting skills of professional
staff to promote and improve a client centred approach.
Macromedia
Contribute is the easiest way for anyone to update, add, and
publish web content in minutes with no HTML training or experience
required
With Contribute, nontechnical users can make changes to any HTML website
while automatically maintaining site standards for style, layout, and
code.
Macromedia
Contribute is the easiest way for anyone to update, add, and
publish web content in minutes with no HTML training or experience
required.
With Macromedia Contribute, you can empower content owners to update
website content quickly and easily themselves while still controlling
your website's style, layout, permissions, and code.
This Crystal Reports training course is designed for those users of database applications who need to
create and modify crystal reports within their organisation.
The training course will provide an introduction to the major functions
of crystal reports and allow users to provide reports in a range of formats,
combining information from their databases.
This Advanced Crystal
Reports training course will teach Students how to: create advanced
formulas, format reports based on calculation results, use multiple sections,
insert sub reports, access data from sources other than PC databases,
and create user libraries.
This course is designed for users with a basic knowledge of Crystal Reports
but who require the use of advanced formulas and formatting, need to access
information that is not PC-based, or need to set up reports that other
users will access and run.
This course will introduce users to the key principles of CSS
(Cascading Stylesheets) and how it can be used to format and design
web pages.
Hands-on examples are given during the course so that the delegate will
be able to understand CSS and create stylesheets for their own web or
XML projects
This Advanced CSS training
course focuses on practical, advanced CSS
techniques, including tableless design and CSS menus. An overview of
CSS specifications
and
browser implementations provides an understanding of browser bugs and
how to deal with them.
Gain hands-on experience of applying advanced CSS to create accessible
web sites with reduced page weight and fast response times.
Candidates should have prior knowledge of HTML code and have completed
the introductory CSS course.
This Customer
Relationship Management training course is very participative
and gets delegates to address these issues in a practical way that clarifies
the
relationship
between
customer care and overall business strategy.
In fiercely competitive markets where products and services are similar,
putting the customer first is a sensible strategy for building the business.
Satisfied customers return and tell others. Most businesses intend to
provide good service but this is not easy to achieve in practice.
This Customer
Service Excellence training course will teach you more about the secrets
and strategies of building a business based on improving and gaining outstanding
levels of customer service and satisfaction.
The ultimate goal is of course increased customer loyalty and retention.
This requires the integration of many different parts of a business, from
senior management to the sales force, from marketing to production and
human resources.
This Data Conversion training course
benefits business users who co-ordinate the collection of data. Typical
delegates would have good general appreciation of some computer office
or studio applications. The delegates learn methods and tools to convert
disparate forms of data. There is review of the nature and use of different
forms of data.
Throughout the course there is illustration with practical examples.
A key aspect of the course is the six workshops in which students develop
their own data conversion skills, hands-on.
The Data
Modelling course is designed to be both practical
and participative. Introductory ‘input’ sessions are
interspersed with practical exercises to illustrate the points discussed
and there is a continuing case study where participants can apply
their knowledge to a practical scenario.
At the end of this course participants will be able to:
- Describe the basic principles of data modelling
- Define and identify
entities, attributes, relationships and keys
- Define, explain and
use the concepts of data relationships
- Build a logical data model
using advanced concepts including sub-types, super-types and entity
aspects
- Describe the theory and application of relational data
analysis
- Use relational data analysis (‘third normal form’)
to identify data relations and build a data model based upon
them
- Create a composite data model from the logical data model
and the relational data model
- Validate a data model against defined
access and navigation requirements
This Decision Making
training course is about learning the technique of logical thinking. It will help
you to organise your thoughts and present clear, persuasive ideas
The training course is designed for managers, decision makers, and those
who need to deliver ideas clearly and methodically.
This Effective
Delegation and Time Management training course is for professional,
technical and specialist staff who want to gain more control of the
way they spend their time. This is also suitable for managers who
have had no previous time management training.
This course is designed to help people working under pressure in hectic
work environments to manage their time proactively; to work smarter
- not harder - and achieve better results and greater satisfaction.
Producing a forecasted plan of future demand is not just a science,
it is an art.
This Demand
Management course is designed to introduce the
key concepts and core requirements needed to enable a business to compile
a robust
business
plan.
This introduction to Demand Management and Planning course will provide
participants with the tools to map a process that will best suit their
business, the disciplines required to enable the process and advice
on appropriate key performance indicators.
Training needs analysis
allows you to directly link the skills needed within the organization
with your current skill level.
This one day course will equip you with the skills required to carry
out a training needs analysis. You will be able to make recommendations
and implement findings to ensure a good return on your training investment.
Dynamic HTML (DHTML) has been described
as the tool of creative expression & innovation. Drawing upon JavaScript & HTML,
DHTML pushes interactivity on the Web a stage further.
This 3-day training course provides clients with a good working knowledge
of Dynamic HTML, enabling students to write good, hand-coded DHTML solutions
to client side issues. Hand-coded DHTML solutions offer greater flexibility,
allowing custom code that can be understood and modified by other developers
in a team.
Macromedia Director is a multimedia
authoring tool widely used for producing applications for distribution
on CD-ROM, DVD and the web. Applications developed for the web in Director
are saved as Shockwave movies and embedded in an HTML page. Director
contains a sophisticated scripting language called Lingo.
This two day training course introduces delegates to Macromedia Director,
encompassing elements such as animation, interactivity, navigation and
Lingo scripting.
This Advanced Macromedia Director
training course is aimed at delegates who are comfortable with
the Director interface and basic Lingo. It establishes a solid foundation
in advanced programming concepts through practical experience.
The diverse and exciting challenges faced by Lingo programmers will
be explored through the development of applications for both web and
cd rom environments using Director.
The high availability of mission-critical processes
is a major requirement for the viability of the modern organization.
A disaster could negate the capability of the organization to provide
uninterrupted service to its customers.
In this Disaster
Recovery Management training course, you learn to
identify vulnerabilities and implement appropriate countermeasures
to prevent
and mitigate
threats.
You
learn techniques for creating a business continuity plan (BCP)
and the methodology for building an infrastructure that supports
its
effective implementation.
After completing this Disaster Recovery Management course, you
will be able to:
- Create, document and test a successful recovery
plan for your organization
- Perform a risk assessment and Business
Impact Assessment (BIA) to identify vulnerabilities
- Select and
deploy an alternate site for continuity of mission-critical processes
- Identify appropriate strategies to recover the infrastructure
and processes
- Organize and manage recovery teams
- Test and maintain an effective
recovery plan in a rapidly changing technology environment
Discrete Event Simulation is a tried and tested technique which allows
for easy modelling of real systems. It has relevance at the business
process or factory-production-line level, for intermediate decision support
and training and also at the strategic level.
This course provides intense training in either of two contemporary
tools Extend or Showflow. The aim is to provide real skills in practical
modelling through instruction, examples and exercises Model building
nowadays is through animated (2D or 3D) interfaces which speeds up build
and means that users do not have to be programmers.
Animation also means that output is tangible and that models are easy
to validate. Business Process Maps and Models can easily be converted
into dynamic simulations which take and feed information from databases
or spreadsheets for What-If analysis, Reengineering, Process Change,
Prototyping and Process Improvement.
This is a practical introduction to using Dreamweaver efficiently
to manage web sites and create pages which conform to current web standards.
This two-day Dreamweaver training course covers planning, creating, editing, publishing and site management. Learn to use the full functionality of Dreamweaver to streamline your work process and create accessible, standards-compliant pages using style sheets and table-less layout.
This Advanced
Macromedia Dreamweaver training course covers the functionality
in Dreamweaver that used to be served by Ultradev 4.
After this two day training course, you will be able to: Set up the
Dreamweaver environment, set up a database connection, publish dynamically
generated
content, understand server behaviours, build and navigate a multiple-row
recordset, build a Master/Detail pair, build a search form with dynamic
SQL, populate and maintain a database using live objects, set up password
protection and security systems, manage user sessions.
Meetings are a key tool in the successful management of business activities.
All too often time and effort is wasted by calling and attending meetings
which are not well prepared, have no clear purpose and where attendees
fail to participate in making decisions.
This Effective Meetings
training course aims to assist in dealing with those aspects which inhibit
the effectiveness of meetings and emphasise the best practices which make
meetings successful.
What delegates will gain from the course: How to plan & prepare meetings,
techniques in how an effective meeting should be run, How to get the best
practical benefits from a meeting.
Microsoft Excel is a very powerful spreadsheet application designed
to save you time and make creating spreadsheets and other documents easy.
This is an introductory course that will provide you with a working
understanding of the basic features of MS Excel.
Microsoft Excel is a very powerful
spreadsheet application designed to save you time and make easy work
of calculating, displaying and sharing data.
This is an advanced course that will provide you with an understanding
of the most advanced features of MS Excel.
Focus groups are a vital tool for quality & process improvement
and staff development strategies. Often focus groups can identify areas
to include in staff/customer surveys; improve staff motivation and morale;
or generate creative ideas to problems or areas of improvement. There
are a range of skills needed by a facilitator and this two day Facilitating
Focus Groups course will take delegates step by step through preparing
and facilitating effective focus groups.
Course Objectives:
- Understand the benefits and uses for focus groups
- Develop the key
skills of a facilitator
- Understand and effectively deal with group
dynamics
- Prepare to facilitate a focus group
- Effectively facilitate a focus
group
Facilitation
is fast becoming a key skill for anyone who is in a team, leading a project
team, heading up a working group or managing a department. Facilitation
is the skill, and art of guiding others to solve their own problems and
achieve their objectives without simply giving advice or offering solutions.
A facilitator provides the structure and process – enabling groups
to function effectively and make high-quality decisions.
This two day training course is highly participative and designed to
help delegates achieve a practical understanding of the process and
skills
of facilitation. Delegates will receive a ‘Facilitator’s
Toolkit’
containing a range of powerful techniques they can utilise back at work.
Macromedia Fireworks is a versatile
tool for creating and editing graphics for the Web. This two-day course
is designed to provide a comprehensive introduction to Fireworks allowing
you to create animated gifs for banner ads, create rollover buttons, slice
up images and optimise your files for the Web.
This Fireworks course is recommended for anyone who needs to produce
professional looking Web graphics.
This introduction to Macromedia's Flash
MX edition is a two day instructor-led training course.
Delegates will cover the basics of macromedia flash MX: importing, creating & editing
vector graphics and creating simple animations, creating interactive
elements, more advanced animation techniques, incorporating sound and
video and testing macromedia flash movies. This training course is intended
for web developers new to Macromedia Flash MX.
This Advanced Macromedia Flash two-day
instructor-led training course is for delegates who have used macromedia
flash and have the equivalent experience to someone who has completed
the Introduction to macromedia flash.
This training course promotes understanding of the possibilities of
using actionscripting in macromedia flash, enabling the candidate to
incorporate scripting ideas into macromedia flash Movies and develop
a broad understanding of the interactive possibilities that actionscript
can provide.
The Microsoft FrontPage Web site creation and management tool gives
you everything you need to create and manage exactly the site you want,
whether you're creating a personal Web page or a corporate Internet or
intranet site.
By the end of the course, delegates will be able to: -
- Create simple web sites using FrontPage
- Manage text and graphics
on a Web Page
- Use FrontPage Components
- Create a simple FrontPage Form
- Publish a Web Site
GoLive is Adobe's state-of-the-art
WYSIWYG Web development tool. Using GoLive, you can build Web pages that
incorporate sophisticated layouts, attractive graphics, and a wide array
of interactive features.
Our hands-on, two-day course teaches you everything you need to take
advantage of GoLive's capabilities.
This two day HTML training course provides
the basic skills needed to write Web pages using the HyperText Markup
Language (HTML) in a text editor (Notepad) for viewing in a World Wide
Web browser.
By the end of the training module, participants will have: created a
web page using HTML in the Notepad text editor, an understanding of the
basic syntax and use of simple HTML tags, included elements such as headings
and lists in web pages, viewed HTML documents using a Web browser such
as Netscape, validated web pages according to HTML standards, added images,
tables and hyperlinks to web pages.
As more day-to-day HR decisions
are delegated to line management, the role of personnel and training
specialists is changing. Aimed at those embarking on a career in HR or
taking on new HR responsibilities, this course provides a broad overview
of HR issues. This Human
Resources course is designed for anyone contemplating,
or embarking on a career in HR. Those who already have some responsibility
for advice on HR as part of their role, or who may be taking on that
responsibility.
Introduction to Human Resources Training Course Objectives:- The current
and future role of HR specialists, planning for people, patterns of work
in flexible organisations, recruiting and selecting the right people,
equality in practice, training and development with purpose, performance
management, rewarding employees, job evaluation, the ethics of HR, the
basics of employment law, the skill set for HR specialist.
Adobe Illustrator is the industry
standard program for print and online graphics.
This 2 day Adobe Illustrator training course will teach you about the
unique features of Illustrator, including how to create logos, professional
type effects, complex airbrush effects and colour control.
Generally most digital designers only scratch the surface of Illustrator.
This Advanced Illustrator
course will take you below the surface of Adobe
Illustrator challenging you and enabling you to master high quality design
and illustration
techniques
for both print and screen. If you've mastered Illustrator basics and
you're ready for the next level, this course is for you.
This course begins by filling in the gaps in your knowledge and examining
those areas that are often overlooked in Illustrator, and then goes much
further, covering a range of powerful techniques aimed at both print
and the screen. Real artwork and design projects are discussed to demonstrate
efficient production methods. Delegates are encouraged to bring projects
in to explore specific areas of interest. On completion of this Advanced
Illustrator training course, delegates will discover the hidden depth
that. Illustrator has to offer. Delegates will gain the confidence to
use Illustrators more advanced features helping to speed up and improve
workflow as well as releasing their true creative potential.
Adobe's Desk Top Publishing package, Adobe
InDesign, delivers tight integration with other Adobe graphics
applications, easy-to-use tools that reduce elaborate design tasks
to a few quick steps, and built-in support for publishing pages anywhere.
During this two day training course, you will learn how to produce documentation
from design concept right through to output. You will gain a comprehensive
understanding of features and processes involved in producing effective
documentation.
This one day InDesign Migration
course is designed for delegates who already have some page layout
experience, with either Adobe PageMaker or QuarkXpress.
This course will make it easy for users to migrate to InDesign from
other applications.
Technology
is ever changing. IT systems developers need to have a good understanding
of the hardware and the software options open to them and the environment
in which they are working. This information
& Communication Technology course addresses this need by providing a clear understanding of the
terminology
associated
with
computer
configurations e.g. systems software, application software, hardware
components, telecommunication networks. Potential development environments
- types of programming languages, database management and software
development tools are also covered within the structure of this course.
At the end of this course, participants will be able to:
- Understand commonly used computer jargon e.g. hardware, program,
operating system, boot up, software package, network, GUI, LAN, WAN,
interface,
PC, mainframe
- Understand the difference between data and information
- Understand
basic computer functions e.g. resource sharing, security, backup,
recovery, data protection
This is a two day course for application developers and end users
who have a working knowledge of Informix-SQL.
Practical exercises are a significant feature of this course and are
used throughout to consolidate the theory.
On completion of this course delegates will be able to: Understand relational
database terminology, understand the structure of Informix database tables,
query and maintain data, develop queries based on one or more tables
in a database.
Business is a constantly changing environment. What used to work
often no longer does. Without change and growth businesses come under
ever increasing threats from competition that gets ever smarter. The
problem is how do you motivate the key players in your organisation
to be more Innovative, to find new ways of doing business, to find
better ways of solving problems, and to stop problems before they even
occur.
This Innovation
& Creativity in Business course is designed to show
people how to 'Think Outside the Box' and be more Innovative and Creative
in
the
way
they
approach
situations;
whether they are serious problems, New Product creation, or simple day
to day activities. Its an old adage 'work smarter not harder', this course
can show you how.
This Innovation & Creativity course
is very interactive and thought provoking, involving team exercises to
reinforce the techniques taught.
An interview is a life-changing experience for both interviewees and
interviewers! This Interviewing
Techniques course helps you to ensure
that you get good people to help take your organisation’s image,
style, and efficiency further forward. It can be expensive to recruit
new members
of your
team; and even more expensive if you recruit the wrong people!
We look
at:
- the job description;
- writing a person specification;
- accepting or rejecting applications
and CVs;
- being clear about whom you wish to interview;
- both competency-based
and behavioural skills interviewing techniques;
- how to make effective
final selection of candidates.
This Introduction to Apple MAC training
course is designed to give
new or relatively new users of the Apple
Macintosh an
introduction and tuition in all aspects of the computer from the very
basics of setting-up
and the 'naming of the parts' to using the Internet and the bundled applications
which come with your computer.
By the end of the training course, delegates will be able to: Understand
the Mac operating system and how it works, connect and use external devices
such as Printers,Scanners and Cameras, organise all types of Files and
Folders, browse the Internet and use email, use the bundled applications
Appleworks,iTunes and iMovie.
Leaders and managers of organisations are continually challenged by
both the need for success now, and to then sustain that success into
the future. There is a constant stream of “new ideas” of
how to get and stay at the top. Six Sigma maybe considered as one of
these “new ideas” but looking closely will show a significant
difference. Six Sigma is a comprehensive and flexible system for achieving,
sustaining and maximising business success. Six Sigma is uniquely driven
by a close understanding of customer needs, disciplined use of facts,
data and statistical analysis, and diligent attention to managing, improving
and reinventing business processes.
Upon completion of this Introduction
to Lean Six Sigma training course
students will be understand:
- The fundamental concepts of Lean and Six Sigma
- The key steps of the
Six Sigma Roadmap, how it can be adapted for their organisation and
the organisational implications
- The key elements of the Define Measure
Analyse Improve and Control (DMAIC) improvement model
- How to apply
Lean Six Sigma to improve their organisations performance.
This Introduction
to PC training course is designed for individuals who are new
to computing and the web.
It gives complete beginners the knowledge and confidence to start using
the Windows interface effectively, search the internet and set up a web
based e-mail account.
The course features a significant number of exercises
and tests aimed at preparing participants for the ISEB
Foundation Certificate in Software Testing. It also includes a mock examination
on the last afternoon of the course.
At the end of this course participants will be able to:
- Define the basic principles of testing
- Describe the ‘V’ model and its relevance to testing
throughout the project life cycle
- Describe the partition of testing
and who should be involved at each stage
- Apply selected test techniques
throughout the lifecycle
- Understand the need for and scope of test
management
- Recognise the contribution of automated testing tools
and define a process for their
IT professionals are increasingly required to operate within a project
environment or even to manage IT
Projects. Projects bring together resources, skills, technology and
ideas to deliver business benefits - but all too often they fail to deliver
or overrun on time and budget. This IT
Project Management course is designed
to introduce IT professionals to the range of skills and techniques required
to bring
in an IT project on time, within budget and to the required quality.
The course aims to develop the range of business and interpersonal skills
and project management techniques required to manage today’s IT
projects. Extensive use is made of case study material which covers the
life of a project from Initiation to Closure.
Many IT Service Departments have embarked upon a campaign to establish
a professional “best practice” culture. The education process
for this started at the top of the organisation as is quite normal.
Having established the framework with senior management the next logical
step is to gain the commitment of the operational staff of the relevant
IS/IT functions.
This ITIL
Service Management course is designed to prepare delegates
to sit the ISEB Foundation Certificate examination, a one-hour, multiple-choice
paper, which is available both on-line, through Prometric, or in written
format.
This 4 day Java training course, designed
for absolute beginners, provides candidates with a practical knowledge
of Java.
As well as teaching the fundamentals of the language a variety of exercises
also introduce good programming practice. By the end of the course, delegates
will be able to write their own Java programs and work with existing
code.
This introductory JavaScript training
course will teach you how to interpret, adapt and write your own JavaScript
code.
Drag and drop web tools have a tendency of inserting more JavaScript
code than is necessary. What happens if you want to change something slightly
that requires looking at the code? Where do you start when it comes to
interpreting the JavaScript code?
Web developers and designers use JavaServer
Pages technology to rapidly develop and easily maintain information-rich,
dynamic web pages.
As part of the Java family, JSP technology enables rapid development
of web-based applications that are platform independent. JavaServer Pages
technology separates the user interface from content generation enabling
designers to change the overall page layout without altering the underlying
dynamic content.
This 2 day JSP Training course introduces delegates to programming JavaServer
Pages.
This Key Management
Skills training course is designed for newly appointed and/or existing
managers who have received no or little formal management training to
help them perform effectively within the role. The 3 day course is
highly-interactive and provides an excellent coverage of the essential
knowledge, skills and techniques for success as a manager.
As a result of completing this training course, delegates will: appreciate
the key skills and attributes required of an effective manager, assess
their own management profile and the impact on performance, consider a
range of leadership styles and recognise when each is appropriate, develop
delegation skills and techniques, understand the principles of One Minute
Management, recognise the key motivators of people at work, recognise
the importance of effective goal setting, develop the skills needed for
constructive feedback, identify the 4 reasons that lead to under performance,
enhance communication and interpersonal skills, identify the factors that
deliver high-performance team working, examine and practice applying two
types of coaching, develop a personal action plan for implementation in
the workplace.
The more Leadership
styles you have, the more situations you can handle. This 2-day Leadership
Skills course increases your awareness of your current leadership style
and abilities.
You will also appreciate the impact your leadership style has on those
who work with you. The course then provides you with a tool-kit of
ideas
to increase your leadership skills back in the workplace. This course
is designed to help all managers and leaders develop the essential skills
to influence and motivate your staff to achieve exceptional performance.
After this training course, you will: Gain greater understanding of a
leaders responsibilities, create and maintain an efficient, effective,
and motivated team, maximize your team performance by understanding human
behavior and focusing on the needs of the individual and the team, improve
your ability to communicate with the team and your customers, strengthen
your techniques for managing the performance of the team.
Lean
Six Sigma at its most effective is a Management System and philosophy
that permeates all aspects of an organisation. It is much more than a
set of metric-based problem solving and process improvement tools. Executives
and Lean Six Sigma project Champions play a critical role in establishing
and maintaining a Lean Six Sigma Management System to ensure delivery
of sustainable breakthrough results.
Executives and Champions need to understand the key concepts and methods
of Lean Six Sigma. Equally importantly they need to understand their
critical role in aligning, mobilising and managing all elements of the
organisation to implement a Six Sigma Management System. It is when Lean
Six Sigma is implemented as a Management System that organisations see
the see the greatest impact.
At the heart of Six Sigma improvement and redesign activities are project
teams. These teams will consist of people who want to use their knowledge
and skills to improve the performance of processes and the business. Lean
Six Sigma Green Belt training is focused on team members understanding
and applying the Define Measure Analyse Improve and Control model which
is the foundation of all Six Sigma projects. The focus of Six Sigma is
fundamentally about quality, customer focus and cost, where as Lean is
about cost and speed. This course blends a number of Lean concepts and
tools into the Six Sigma DMAIC model. The team leaders and team members
are the brains and muscle behind the Lean Six Sigma programme it is critical
that they are equipped with the appropriate skills and tools to enable
them to deliver current and future improvements.
At the end of the five day programme delegates will understand and be
able to:
- Apply the principles of the Six Sigma DMAIC performance improvement
model.
- Establish the “Voice of the Customer” in defining the
required performance standard.
- Use a number of measurement approaches and tools to establish current
performance.
- Use appropriately a number of basic analysis tools and techniques
to establish the root cause of a problem.
- Understand key lean concepts and tools, when and how to apply them
to drive improvements
- Recognise the difference in approach and techniques for incremental
and redesign improvement strategies and know how to decide on the correct
approach.
- Establish ongoing process controls and process governance structures.
Projects are at the heart of a Six Sigma programme. The projects maybe
led by a Green Belt or Black Belt but the bulk of the investigations,
measurements and solution development will be undertaken by the team
members. The aim of this two day Lean
Six Sigma Yellowbelt course
is to improve the understanding and awareness of the team members. Yellow
Belts
will
become effective team members faster which will result in improved performance
and reduced timescales for your Six Sigma projects.
This intensive two day Lean Six Sigma Yellowbelt course will enable
delegates to understand:
- The principles of quality improvement
- The DMAIC improvement model
and the key activities required at each stage.
- The importance of determining
and understanding customer requirements.
- Basics of measuring and analysing
performance
- Identification and evaluation of potential solutions
- Establishing
ongoing process control and improvement
Are you dissatisfied with some aspect of your life? Do you know that
things could be better, do you wish that things were different, but don’t
feel you have the will, the confidence or the self – belief to
change?
This Life
Coaching course will help you to make a real and lasting
difference in your life. It will help you learn from your past and design
your future.
It
will teach you practical strategies to transform the way you see yourself
and it will give you a step by step plan to make any change and see it
through.
Having completed this course, delegates will be able to:
- Identify patterns of behaviour which have helped or hindered
them in the past
- Identify their core values and the essential elements
they need in their lives to be happy and successful
- Describe their
vision of a successful and satisfying future
- Set positive, compelling
goals and design an action plan to achieve them
- Recognise, and change,
beliefs about themselves which have held them back and develop new,
empowering beliefs to move them forward
- Develop greater confidence
and self esteem
- Apply new ways of thinking to tackle problems and create
success
This Linux course introduces the Linux operating
system and commands, bash, the Linux filesystem, the vim editor, printing
and job control. Also included is an introduction to the Graphical User
Interface.
The course can be extended to 5 days to include bash shell programming.
An effective organisation is one which recognises and maximises
the differences that exist within individuals whether they be age,
sexual
orientation, gender, race or disability. This intensive one day Managing
Diversity course will explore the issues surrounding diversity in
the workplace, the legislation that exists and the benefits that a diverse
workforce can bring to your organisation.
By the end of this course delegates will be able to: Achieve a clear
understanding of diversity and the different forms it can take, understand
the differences between diversity and equal opportunities, recognise the
benefits that diversity can bring to your organisation, build a business
case for introducing a culture positively embracing diversity into your
organisation, understand the key employment legislation and the impact
on your business.
Management Skills for
New Managers - The move from completing your own personal tasks to
managing the workload of others can often be a daunting one. This 2 day
course gives a thorough overview of the new skills and techniques you
will need to master in order to succeed as a New Manager.
This course is aimed at recently appointed Managers. Using real world
scenarios it covers the skills required to make the adjustment from working
alongside your colleagues to managing and motivating them to work for
you.
This Minute
Taking training course is designed to help participants
develop their skills for taking notes at meetings and learn and practise
techniques for writing clear and accurate minutes and agendas.
Learn how to be a good MySQL Database Administrator
with this comprehensive two-day training course.
Topics include set-up of your server, performance, and security. The
training course also covers replication, as well as administration issues
concerning transactions and the MySQL table handlers.
MYSQL Web Database Training
- This course is an introduction to the use and management of the MySQL
client-server relational database management system (RDMBS), covering
its installation, configuration, use, database administration and optimization.
This course is valuable for anyone involved in administering MySQL or
creating dynamic, database-driven Web sites.
Negotiation Skills
training - In the competitive trading conditions of the twenty-first
century, we are all under pressure to deliver better results. Buyers
and sellers at the forefront of the commercial relationship and managers
negotiating internally, all face increasing pressure to achieve more.
This training course describes a range of successful negotiating techniques
and explains how you can use them to help you achieve your key objectives.
NLP is an ever-growing collection of information, insights and mental
techniques that can enable you to improve how you think, behave and
feel - and assist others do the same.
The main focus of the NLP for Sales course is on:
- How language and rapport building works and how it can be used most effectively,
to increasing your effectiveness within any sales situation.
NLP (Neuro Linguistic
Programming) gives powerful insights and mental techniques that
can enable you to improve how you think, behave and feel - and also
assist you to motivate and influence others to do the same in an effective
and impactful way. Used to enhance professional and personal lives
Neuro refers to how the mind and body interact with
each other.
Linguistic refers to the words people use that gives
insight into their thinking and feeling.
Programming refers, thinking and behavioural patterns
or ‘programmes’ which people use in their daily lives to
limit themselves or be successful.
The Object
Oriented Modelling course offers a practical introduction
to analysis and design using the UML. Every delegate receives a copy
of
the book,
UML
and the
Unified
Process by Jim Arlow and Ila Neustadt. This book is part of the Addison-Wesley
Object Technology Series edited by Booch, Jacobson and Rumbaugh.
The course offers a series of practical exercises designed to apply the
UML in a variety of business applications. The course focus is on the
practical development of use case diagrams, use case specifications,
activity diagrams, class models, statechart diagrams, sequence diagrams
and collaboration (communication) diagrams. An overview is also provided
of a generic Unified Process.
The course is offered “in-house” with a fourth day that includes
a mock examination, the ISEB examination (see below) and a tutorial where
participants apply the UML to specifications they are currently developing “in-house”.
This immediate practical application of the UML has proved popular with
participants at a number of organisations who are currently using or
evaluating the UML.
Oracle Database Administration
is a skill that has been growing in demand over recent years, despite
the downturn in the global economy. This class builds on the SQL*Plus
and PL/SQL skills from the perspective of a technician responsible for
creating and administering physical and logical file structures in this
powerful relational database product.
This class is intended for technical staff who are becoming responsible
for creating and administering Oracle databases. Development staff may
also benefit from attending this class, to gain an overview of the work
of a Database Administrator to aid in developing effective systems
that will be based on Oracle.
Microsoft Outlook XP is a very powerful Personal Information Manager
(PIM) designed to save you time and make integrating tasks, email, calendar
and contact information simple.
This course will provide you with an understanding of the huge range
of features of MS Outlook XP that relate primarily to the individual
user.
By the end of the course, delegates will be able to:-
- Create and send messages using Outlook
- Use the Outlook Calendar
- Set up addresses using the Contacts Folder
- Customise Outlook
folders
Adobe PageMaker is the ideal page
layout program for business, education, and small- and home-office professionals
who want to create high-quality publications such as brochures and newsletters.
Get started quickly with templates, graphics, and intuitive design tools;
work productively across Adobe applications; and easily leverage existing
content to create customized communications.
This PC Masters training course is to promote ever more sophisticated use of PCs. Typical delegates come
from strong business background, with self-taught skills in PC use. The
course builds knowledge of PC use for business users. There is a theme
of self-sufficiency.
Delegates are encouraged to probe to better understand the working and
use of personal computers. A key aspect of the course is the series of
six, hands-on workshops in which students develop themselves to become ‘PC
Masters’.
People Management
Skills - Effective managers are able to ‘step back’ from
their day-to-day work to take time to consider how their project team
or department is working. This allows for wider managerial issues to be
considered, not just task completion. Teams need guidance to improve their
overall performance.
This two day course will provide managers with proven techniques of people
management which are directly applicable to the workplace. Delegates will
learn how to channel the energy and motivation of individuals within their
teams.
The course equips delegates with the skills and techniques to ensure
staff perform to the peak of their abilities.
Personal effectiveness is
a result of not just one thing, but of a combination of factors which
all impact upon each other.
This training course is designed for those who seek to further develop the
key skills and techniques needed to build personal impact, influence and effectiveness
in dealings with others.
As a result of completing this training course, delegates will; analyse
their current effectiveness in terms of time and priority management,
identify appropriate situations and techniques for assertive communication,
confidently deal with conflict situations and ‘difficult’ people,
consider the most appropriate Influencing style(s) to achieve positive
results, recognise the factors that contribute to building personal profile
and impact, develop a personal action plan to enhance personal effectiveness
at work.
Personal Organisation
- Getting 'more results with less effort' is a goal we often hear people
aspire to. More often than not however, these same people never seem to
have enough time!
This training course explores the fundamental reasons behind this phenomenon
& introduces a number of tools & techniques which can be applied
back at work in an effort to 'work smarter not harder'.
By the end of this workshop, you will be able to: demonstrate how to
use the toolkit of methods covered, examine and, where appropriate, modify
your basic working philosophy in relation to achieving.
Adobe Photoshop allows designers,
photographers and web creators to produce all kinds of graphics by manipulating
and composing scanned or drawn images, using powerful layering and masking
techniques and a wealth of special effect filters.
Upon completion of this training course, the delegate will be able use
Photoshop to: Create and edit images, control colour, effects and type,
create Images for the web, be able to control paths, create animations.
This two-day Adobe Photoshop Advanced
training course teaches participants the techniques necessary to create, manipulate
and edit professional quality images with skill and precision.
Areas often overlooked by everyday use of Photoshop are examined and
explained both in theoretical discussion and by practical example on
this training course. On completion, candidates will have mapped out
the depths that Photoshop has to offer as well as carrying away a range
of techniques that speed up and improve the workflow.
PHP is a scripting language written
by and for web developers: it is quick to learn, easy to deploy and provides
many of the programming tools a web developer could wish for ... all in
a single, free, cross-platform, open-source package.
This 2 day instructor led course concentrates on using PHP with the popular
MySQL database.
PHP is a scripting language written
by and for web developers: it is quick to learn, easy to deploy and provides
many of the programming tools a web developer could wish for ... all in
a single, free, cross-platform, open-source package.
The outline shown below concentrates on using PHP with the popular MySQL
database:
- Get up to speed with tried-and-true programming strategies, for both
Web and local development.
- Gain valuable tips and tricks for using the
PHP language and syntax.
- Step through relational database design, production and management
using standard tools.
- Learn how to streamline PHP's interaction with MySQL, SQL, and
relational databases in general.
- Watch how PHP's sessions and cookies can be used to quickly build
full-scale web applications.
- Learn how to re-use code using functions and includes
- Glimpse at PHP's inner workings to understand how to build
secure and performance conscience programs, including proper
use of
references, global
variables and scope.
After two full days of intensive instruction, you will leave with a comprehensive
understanding of premier PHP use and features, including MySQL, PHP Programming,
sessions, security and performance.
This Microsoft PowerPoint training
course is aimed at those with no experience of presentation or graphics
programs. Users will be shown what PowerPoint can be used for, and
how to use its basic features to create presentations and produce graphics.
By the end of the training course participants will: understand what
an Powerpoint presentation is, and how they can be used. Understand the
principles of creating a presentation: including creating slides, using
Master Slides, views and templates. Understand some fundamental graphics
package concepts: objects, handles, layers, drawing tools. Know how to
print their presentation, and/or associated handouts.
Adobe Premiere is a powerful
non-linear video editing package, equipped with all the tools you need
to create professional video for broadcast or the web.
This 2-day Premiere training course introduces the basic concepts of
editing video. Premiere's interface and toolset are explained with working
examples, and we will look at transitions (wipes and fades), filters
and keyframing. The basics of compositing video layers in Premiere are
also covered.
This Advanced
Presentation Skills training course is designed for delegates that
already have previous experience of presenting, and concentrates on examining
a variety of presentation methods and techniques, as well as developing
and refining personal presentation style. The primary objective is to
turn competence in to excellence.
To accelerate the learning process, the workshop incorporates the use
of video. All delegates will appear individually on video on a number
of occasions and receive constructive personal feedback on their performance
from both delegates and the trainer.
As a result of completing this workshop, delegates will; refine personal
presentation skills and utilise strengths to further personalise delivery
style, sharpen awareness of the critical importance of non-verbal communication,
develop use of the voice to add emphasis, variety and enhance presentation
impact, identify strategies for dealing with questions and difficult audiences,
recognise how NLP principles can be applied to presentation content and
delivery.
This Presentation
Skills training course is designed to give you confidence when delivering
presentations. Learn how to overcome, and use problems to your advantage
in order to give maximum impact with your presentation.
Having completed this training course, you will be able to; build presentations
that create maximum impact, use your nerves to enhance their presentation,
choose the right visual aids, use your voice to greater effect, recognise
and transform problem areas and handle your audience with confidence.
Through Microsoft Project, you
can monitor and schedule projects using resources such as people, equipment,
time and money. Analyse your project information by using Gantt charts,
graphs, tables and views and track your project, identifying what to
do if it doesn't go to plan.
This training course is designed to introduce delegates to the concepts
of project planning. Delegates will learn how to identify, organise and
manage the tasks and resources required to complete a project under the
constraints of time and cost to achieve a final project target.
Through Microsoft Project,
you can monitor and schedule projects using resources such as people,
equipment, time and money. Analyse your project information by using
Gantt charts, graphs, tables and views and track your project, identifying
what to do if it doesn't go to plan.
This training course covers Project's more advanced functions and also
covers Project Central, allowing you to create and share web-based projects.
This Project
Management training course is designed to teach you excellent
Project Management skills. Learn the skills required to successfully
implement any project, within budget and on schedule.
Having completed this training course, you will be able to; define the
concept of Project Management, list the skills required to manage projects
effectively, outline the process of project management, use recognised
tools and techniques to plan, carry out a potential problem analysis,
explain the cost dimension of managing projects and apply the skills
and techniques necessary to ensure successful Project Management.
This Project
Management & MS Project training course provides an
introduction to the principles of Project Management followed by the practical
use of Microsoft Project.
Having completed this project management training course participants
will have learned; What are the benefits of Project Management?, What
are the costs of Project Management?, tools of Project Management, terms
to know and understand,
the four phases of a project.
Microsoft Publisher is a program
that can be used for creating all types of newsletters, brochures, flyers,
menus, banners, etc. You'll discover how scanned images, clip-art graphics,
and distinctive typefaces can make your print documents and Web pages
come alive in no time-without spending a lot of money. This course
is designed for delegates who have little or no experience of Microsoft
Publisher.
On completion of this course, delegates will have knowledge of and feel
confident in creating publications using Microsoft Publisher, and using
features including creating publications using both the wizard and blank
publications, creating web pages and saving publications.
Quality is of paramount importance to the success of all organisations.
This Quality
Management course is designed for all those who have a
responsibility for maintaining and improving quality. The focus is on
the practical
application
of the underlying principles of quality – how to define it, how
to measure it and how to continuously improve.
At the end of the course participants will be able to:
- State 3 working definitions of quality
- Describe how to set standards
to define quality
- Specify a process and how to control it
- List 3 practical means of
measuring quality
- Discuss the concept and application of quality assurance
QuarkXpress is a tool mainly used by
designers and publishers to produce everything from newsletters, ads,
and brochures to product packaging, catalogues, magazines, and newspapers.
This 2-day instructor-led training course is designed to help the user
appreciate how complex QuarkXPress documents are constructed. Confidentially
view, proof and edit intricate QuarkXPress documents and understand the
implications of editing text on other elements in a QuarkXPress document.
A Professional
Receptionist who seems pleased to talk to visitors and can sort
out their problems whilst handling the demands of the ringing telephone
without losing their cool is an asset to any organisation.
After this training course, delegates will understand the import |
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