Silicon Beach Training – Sales training

This Account & Client Management training course will provide the delegates with the basic requisite knowledge to effectively identify and actively manage key accounts to maximise sales opportunities. During this account management training course delegates are encouraged to buy into the concept and understand the benefits to them and the organisation.

Account Management Training Course content:

• What is a key account?
• What is management?
• The Buying Model,
• Identifying key contacts
• Collecting and managing data and intelligence
• Contact schedules
• Gate keepers
• Customer Audits
• Relationship selling
• Method

These are increasingly competitive times, this sales training course offers skills needed to get ahead of the game otherwise we may not be playing the game tomorrow.

This short Advanced Sales Training course reviews the developments in selling techniques and provides delegates with options for personal and business improvement. During this sales training course significant use is made of video role play work in order to closely examine the interpersonal behaviours needed for fully effective, "state of the art" sales performance.

By the end of this sales training course participants will have created a personal and business development game plan to increase sales.

Discover the full potential of your market and learn the best ways to attract those all important customers!
This Attracting New Clients training course will show you how to locate them and then sell to people who want your services – but just don't know it yet!

After this Attracting New Clients training course you will be able to:

• Find more customers, without wasting time and money
• Reach your target groups and understand their needs

Businesses are increasingly recognising the complete experience enjoyed or endured by their customers is critical to customer retention, profitability and growth.

This two day Customer Experience for Managers course addresses why the customer experience is crucial and assists delegates wishing to build the business case, and develop and execute a customer experience strategy. The course also provides an outline of simple customer experience tools and techniques.

By the end of this Customer Experience for Managers course, you will learn how to:

• Build the business case for customer experience investment
• Assess your organisation’s customer experience
• Develop a customer experience strategy
• Design a customer experience programme to deliver the strategy
• Develop your organisation’s customer experience culture.

In fiercely competitive markets where products and services are similar, putting the customer first is a sensible strategy for building the business. Satisfied customers return and tell others. Most businesses intend to provide good service but this is not easy to achieve in practice.

This Customer Relationship Management training course is very participative and gets delegates to address these issues in a practical way that clarifies the relationship between customer care and overall business strategy.

This Customer Service Excellence training course will teach you more about the secrets and strategies of building a business based on improving and gaining outstanding levels of customer service and satisfaction.

The ultimate goal is of Customer Service Excellence training course increased customer loyalty and retention. This requires the integration of many different parts of a business, from senior management to the sales force, from marketing to production and human resources.

Successful selling is all about understanding people, including yourself: understanding how your buyer thinks, what your customer really wants and choosing the right approach to successfully develop that client relationship.

Delegates attending this highly practical Client Relationships training course will develop and practice advanced interpersonal skills needed to win increased business, particularly from their more challenging customers. The Client Relationships training course incorporates numerous role-plays under the guidance of a trainer with a long and successful track record in building strong sales relationships.

During this Introduction to Marketing training course you will examine the full implications of the word "marketing". This marketing training course will guide you on how to find out about your customers and their needs and wants, look at the choices you have in marketing and how they relate to each other, consider the ways of contacting the market.

This Introduction to Marketing training course aims to enlighten participants on the benefits of marketing and how to practically establish a marketing strategy and support plans.

As a Sales Manager you must be a strong leader, powerful motivator, efficient organiser, accurate forecaster, numerate budgeter, and inspired speaker, whilst being a successful salesperson! This intensive Sales Management training course will help you develop the exceptional and rounded business skills required to fulfil this demanding role.

This Sales Management training course ensures that sales management is approached with a clear and necessary balance between achieving business objectives and maintaining a motivated and committed sales team.

This 2-day Introduction to Sales training course has been designed to develop the sales and service skills of any sales or service person working in face-to-face or telephone sales. The Sales Training course content covers all of the essential elements required to build effective rapport, understand the customer's needs and gain commitment to a sale. The sales through service approach that is developed in this sales course is guaranteed to increase sales and customer retention levels.

How to attract and retain perfect customers for life

What you'll get from this sales and marketing training course:

• Learn phone and face to face sales & marketing strategies that work
• Create the sales & marketing plan to implement in your business (yours to keep and take away)

This is not only a HOW TO sell course, but a WHY THEY BUY course

This Search Engine Optimisation training course will teach you all aspects of search engine positioning and optimisation. It can be used as the basis for planning an online campaign that will have a dramatic effect on the visibility of a web site.

For a comprehensive 2-day introduction to online marketing, book this Search Engine Optimisation – SEO training course with our 1-day Direct Email Marketing training course for just £450 + vat (normally £500).

This Telephone Sales training course has been designed to help telesales people to gain the skills and knowledge needed for effective telephone selling.

Whether you are a new recruit or an experienced salesperson, the aim of this sales training course is to improve your performance to increase sales.