Management Skills for New Managers Training

"A great introduction to all aspects of management.  Topics were structured and organised in a way that knowledge was built up throughout the two days. Good coverage of a wide range of topics – very good for new or recently appointed managers." - Chris Couldridge - brainjuicer.com

The move from completing your own personal tasks to managing the workload of others can often be a daunting one.

This comprehensive 2 day Management Skills training course gives a thorough overview of the new skills and techniques you will need to master in order to succeed as a New Manager.

We also provide private and in-company Management Skills for New Managers courses. Call +44 (0) 1273 622272 to discuss. 

Management Skills Training Feedback

"I thought the Management Skills course was really excellent and thought provoking, and I learnt a lot. In particular, I think the trainer was excellent. She imparts knowledge, gets everyone involved and makes participants think and learn through this process.  She also is obviously hugely knowledgeable in her field and has practical experience in what she discusses."
Philip Wilkinson - Business Link for London

"I attended the Management Skills for New Managers course in Brighton. I would like to pass my thanks to the trainer who ran the course. It was an excellent couple of days, I felt that the training was well paced and although we covered a lot of ground it was thorough and yet relaxed. I left at the end of the two days feeling very inspired!"
Rebecca McConnell - Raglan Housing Association

"Interesting concepts were introduced, I'm definitely going to change how I deal with different problems. I think it will stop me going down dead ends and hitting my head against a brick wall."
Mel Merritt - Relate

Management Skills for New Managers Course Objectives

This Management Skills for New Managers training course is aimed at recently appointed Managers. Using real world scenarios it covers the skills required to make the adjustment from working alongside your colleagues to managing and motivating them to work for you.

More Management Skills for New Managers Training Course Feedback

"The training was well structured and enjoyable in line with the course description."
Elaine French - Varndean College

"Well structured course, it was an unconventional learning process but it was a great way to learn. If only more courses were like this!"
Keith Hawkins - Coryton Energy Company Ltd

"It is taught as a workshop rather than a classroom format. A lot of discussion is tailored to individuals' current issues."
Arif Shafie - AXA PPP Healthcare

"All very useful, delivered in a clear and retainable way."
Sandy Forsyth - British Liver Trust

"Very good insight into management skills for new managers. Excellent in-depth knowledge which made me feel at ease and included everyone. My objectives were met."
Jessica O'Sullivan - Enterprise Mouchel

"I now have more confidence to be a manager. The techniques I learnt will work very well."
Vikash Mehta - CB & I UK Ltd

"Information was laid out well in the materials, a conversational style used in discussion kept the topics relevant."
Stephen Burgess - Texcel Technology PLC

"Very well structured, quite a lot of role play which made is interesting and lively."
Gary Simmons - Niche Client Services Ltd

"Good content that ticked all the boxes, that I didn't even know could be ticked."
Maciej Korotki - Newmarket International Ltd

"The course content was spot on. Just the right amount over the two days. Gone away with all the knowledge I was searching for before the course. Well balanced course, very useful."
Graham Nicholson - Unicomp 

"Very useful course content - lots of new ideas/ ways of thinking, steps to take and techniques."
Humphrey Serjeanston - The IWSR

"I feel better prepared to tackle situations at work and to help as part of a team moving forward."
Helena Quinn - The IWSR

"Very informative, lots of examples which were directly applied to the current working environment."
Piotr Pozanski - The IWSR

"The perfect tool set for a new manager. I feel much more confident, prepared and raring to get on and manage my team now. We were fortunate to have a small team which made it a lot more personal. Jacqui is an excellent listener and coach. It really does give you a basic set of tools as a manager."
Jessica Whitworth - Lowcostholidays.com 

"Very comprehensive content and a great couple of days. As a new manager, this has been very valuable."
David Rees - ISP Europe

"I would definitely recommend the course to any manager new or old as the course contained many useful techniques and skills."
Tim Humphries - Enable Ltd

Download the Management Skills for New Managers Training Course Outline

Management Skills for New Managers Course Content

DAY 1

Managing Yourself

The Role of the Manager

• Descriptions of the role of manager
• What do effective managers do?
• Action centred leadership

Management v. Leadership

Communication skills

• What makes someone difficult
• The communication process
• Effective communication
• Communication impact
• Verbal communication
• Non verbal communication
• Body Language

Time Management

• Typical procrastinators & time wasters
• What am I here for?
• Establishing priorities
• The Time Management Grid
• Principles for effective personal time management
• 30 ways to make more time

Decision Making

Personal action plan

DAY 2

Managing Others

Delegation

• What is delegation
• Do you need to delegate more?
• The advantages of delegation
• Why managers don’t delegate
• What to delegate

Performance Management Appraisal

• The managers role
• The performance appraisal cycle
• Setting objectives
• Making objectives SMARTA

Conflict Management

• Identifying the different types of conflict & problems
• How do I handle conflict?
• Conflict management styles
• Systematic approach to managing conflict and solving problems
• Skills / attributes for managing conflict

Motivation

• Some well established theories of motivation
• Team briefing

Personal action plan

Download the Management Skills for New Managers Training Course Outline