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	<title>Silicon Beach Training Resources &#187; confrontation</title>
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		<title>Confronting Your Boss</title>
		<link>http://www.siliconbeachtraining.co.uk/free-resources/assertiveness-confronting-your-boss/</link>
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		<pubDate>Fri, 03 Apr 2009 14:22:00 +0000</pubDate>
		<dc:creator>Heather Buckley</dc:creator>
				<category><![CDATA[Assertiveness Training]]></category>
		<category><![CDATA[assertiveness training sussex]]></category>
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		<description><![CDATA[Dealing with issues at work is covered on our Assertiveness Training Course in Brighton, Sussex, a summary is provided below: Understand the situation. Realise what it is exactly what you want and the reasons behind this before you talk to your boss, if you fail to collect and talk about your thoughts and feelings in [...]]]></description>
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		<title>Managing conflict</title>
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		<pubDate>Sun, 15 Apr 2007 20:16:13 +0000</pubDate>
		<dc:creator>Heather Buckley</dc:creator>
				<category><![CDATA[Management Skills Training]]></category>
		<category><![CDATA[conflict]]></category>
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		<category><![CDATA[Managing conflict]]></category>
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		<description><![CDATA[Conflicts are an inescapable fact of life. They occur when the needs of one person differ from the needs of another, and the parties disagree on how to meet their needs. Conflict can be unpleasant and uncomfortable and it can hurt relationships. However, if handled effectively, it also provides the opportunity to enrich and deepen [...]]]></description>
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