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Counselling Skills Training

2 days - please call for a quote

Counselling is a process where clients are supported in dealing with their personal and interpersonal conflicts by a therapist. It involves active listening skills, empathy, knowing human nature, timing and congruence.

This 2-day introduction workshop allows participants to practise these skills with relevant scenarios, and receive individualised feedback. The course is designed to build participants knowledge, skills, self-awareness and confidence not only during one-to-one situations but also in their daily working environment.

Counselling Skills Training Course Objectives

To understand the counselling process
To develop and practice counselling skills
To prepare and structure a session
To effectively use verbal and non-verbal communication
To give participants greater self-awareness and confidence

Counselling Skills Course Content

DAY ONE

Introduction to counselling

Introduction and overview
Identifying personal objectives
The difference between counselling and counselling skills?
Professional boundaries

One to one sessions

How to start a session
Session agreement
Clients story
Clients blind spots
Action planning
How to end a session

Core counselling skills

Unconditional positive regard
Congruence (Respect, Empathy and Genuineness)
Active listening
Blocks to listening
Open ended questions
Useful and unhelpful questions
Use of examples and metaphors
The use of O.A.R.S.
Reflecting
Para-phrasing & Summarising
Body language
NLP
TA Adult to Adult communication

DAY TWO

Client issues

Introduction and overview
The types of clients and issues
Working with challenging behaviours
Conflict resolution
Handling sensitive issues

Exploration techniques

Johari Windows
Free thinking
The Miracle Question
If money was no issue question
E.I. Questions

Solution focused techniques

Problem solving steps
Creative thinking
Self-parenting question
Decisional balance
SMARTA goal setting

Skill practice

Observer checklists
Use of body language
Individualised feedback

Counselling Training Course Recommended Reading

Counselling Skills & Theory - Maragaret Hough – buy from amazon

Download course outline as pdf.