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The One Constant .....Change!

Written by John A G Smith – Fri 26 Aug 2016

Every business needs to make changes but problems arise when there is no one in place to manage those changes...... our writer John A G Smith helps explain how important Change Management is:

Harry studied the paperwork for a few minutes and then looked up. 

“You’re absolutely right,” he said, “the change is essential and urgent.  I’ll give you access to the Live Library.  You and your team go ahead and build the change.  When you you’ve tested it I’ll give you the password and you can put it into live.”

I was stunned.  He was right about the urgency but this was way out of line.  Here I was, just a subcontractor, being given the keys to the kingdom.

“What about Change Management?” I asked.  “And doesn’t it have to go through the Change Advisory Board?  Doesn’t anyone have to sign it off?”

Traffic light tree

“Nah.”  He leaned back in his chair, legs straight and thrust his hands deep in his pockets.  “The problem here is that our systems are too dynamic.  We’ve got so many urgent changes going on that any sort of Change Management system will just get in the way.  It would slow the whole thing up and be too much of a drag on everything.”

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Learn Facilitation Skills not B A Ping Pong!

Written by John A G Smith – Tue 12 Jul 2016

Facilitation is a skill crucial in guiding a meeting to make a decision or think of a solution without providing it. Our writer John A G Smith uses his experience to explain why learning Facilitation Skills  is so much better than 'B.A. Ping Pong'?!

The Rules of B. A. Ping Pong

It’s a game that every Business Analyst has played.  Many do not even have a name for it and, of those that do, it’s usually unrepeatable in polite company.  I call it ‘B. A. Ping Pong’ … although maybe that should be ‘wiff waff’?

Table Tennis Rio 2007

Image courtesy of Wikimedia 

The rules are very simple and any Business Analyst can play.  Here’s how it works:

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