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Introduction to Six Sigma Concepts & Processes Training

2 days - Please call for a quote

Silicon Beach Training also provide a scheduled 3 day Lean Processes and Tools Training course.

Check out our Free Lean Six Sigma Guide in the Free Resources Section 

According to The Institute of Quality Assurance.

"Implementing Six Sigma into a corporate culture improves processes, maximises business performance and adds to the bottom line. Commitment to the process has proved to be a phenomenal success for a number of companies in the United States: Honeywell's application of the Six Sigma methods saved £422 million in 1999; Motorola has claimed more than £10.5 billion in savings since Six Sigma was introduced to the organisation and cites one example where it reduced the manufacturing time for pagers from 40 days to less than one hour. Medium and large-sized multinational companies, including Sony, Nokia and American Express, have all seen results on a similar scale."

Leaders and managers of organisations are continually challenged by both the need for success now, and to then sustain that success into the future. There is a constant stream of “new ideas” of how to get and stay at the top. Six Sigma maybe considered as one of these “new ideas” but looking closely will show a significant difference. Six Sigma is a comprehensive and flexible system for achieving, sustaining and maximising business success.

Six Sigma is uniquely driven by a close understanding of customer needs, disciplined use of facts, data and statistical analysis, and diligent attention to managing, improving and reinventing business processes.

Introduction to Six Sigma Concepts & Processes Course Objectives

This two day Six Sigma training course is just the start of your Six Sigma journey. Upon completion of this Six Sigma course students will be able to:

• Understand the fundamental concepts of Six Sigma
• Understand the key process steps of the Six Sigma Roadmap
• Adapt the Six Sigma Roadmap to the needs and priorities of their organisation
• Understand how to apply Six Sigma to improve the organisations performance in a range of service and manufacturing activities
• Use best practice approaches to overcome obstacles and challenges

Introduction to Six Sigma Concepts & Processes Training Course Content

• What is Six Sigma and why is it relevant?
• Key Six Sigma Concepts
• The Define, Measure, Analyse, Improve and Control (DMAIC) model
• Six Sigma versus TQM
• Six Sigma Roadmap
• Six Sigma in Service and Manufacturing organisations
• Where to start and why
• Getting started
• Identifying core processes and key customers
• Defining Customer requirements
• Measuring current performance
• Prioritising, analysing and implementing improvements
• Expanding and integrating Six Sigma
• Introduction to advanced Six Sigma tools and methods

Introduction to Six Sigma Concepts & Processes Course Prerequisites

The course is for executives, managers, project managers and team members who want to know more about Six Sigma concepts and processes, and how to implement the approach in their organisation.

Introduction to Six Sigma Concepts & Processes Training Course Recommended Reading

Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance - Peter S. Pande, Robert P. Neuman, Roland Cavanagh - buy from amazon

Statistics without Tears: An Introduction for Non-Mathematicians - Derek Rowntree - buy from amazon

Download course outline as pdf.

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