Principles and Definitions

• Key principles for PM success
• What is a Project?
• What is Project Management?
• Terminology
• The Role of the Project Manager

Defining Responsibilities

• Roles and Responsibilities
• Responsibility Matrix

Stakeholder Management

• Stakeholder Analysis
• Stakeholder Planning
• Stakeholder Communication

Managing Communications

• Communication Plan examples
  Techniques

Producing the Project Definition

• Tips for writing a Project Definition
• What to include
• The approval process

Managing Project Documentation

• Types of documentation
• How to store it
• How to track approvals
• Naming standards

Defining the Project Work

• Setting Goals and Objectives
• Defining tasks and activities
• Brainstorming using Mind Maps
• Estimating time
• Creating a work breakdown structure
• Determining task dependences
• Determining task constraints
• Creating a Gantt Chart and Network Diagram

Managing Project Risk

• Techniques to identify risk
• Creating a risk management plan

Managing the Workplan

• Updating the project plan
• Status meetings and reports
• Action items
• Dealing with issues
• Root cause analysis
• Cause and Effect analysis
• Managing the project team

Managing Scope

• Defining scope
• Process for managing scope changes
• Managing expectations

Managing Quality

• What is quality?
• Process to manage quality
• Resolving quality issues

Managing Project Completion

• Phase out plan and activities
• Phase out meeting
• Phase out questions