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Negotiation Skills for Managers Training

2 days - private courses from £1790 + vat

This intensive and highly interactive Negotiation Skills for Managers training course focuses on providing a measurable improvement in the negotiating performance of all participants.

This negotiation skills course is designed for managers and staff who are involved with commercial negotiations with customers, suppliers and colleagues both inside and outside their organisation. Managers looking to refresh and further develop their skills and confidence in different negotiation situations.

Negotiation Skills for Managers Training Course Objectives

Throughout the Negotiation Skills for Managers course you will participate in sessions, review other delegates and work with the trainer to evaluate your own negotiation performance. Emphasis will be placed on practice rather than theory.

Delegates will learn the skills to negotiate in order to avoid conflict, enable and facilitate decisions and to confidently reach win/wins with others.

Negotiation Skills for Managers Training Course Content

  • Evaluating Your Current Negotiation Approach Strengths and Issues
  • Understanding your current negotiation style
  • Working with the negotiation process
  • The Interpersonal Skills of Negotiation
  • Listening picking up signals and acting on them
  • Silence as a powerful negotiation tool
  • Body language being aware of your own body language and picking up clues from others
  • Planning and preparing flexible and appropriate strategy, tactics and plans
  • Creating the right climate
  • Opening and proposing making and responding to proposals
  • Bidding
  • Packaging presenting and repackaging to make the deal more acceptable
  • Bargaining trading and bargaining, putting a price on demands
  • Securing the deal and closing minimizing the rejection of proposals
  • Reviewing
  • Dealing with Conflict and More Difficult People
  • Responding to and resolving conflict
  • Clarifying the real problem
  • Managing people's feelings
  • Making concessions
  • Negotiation for Different Situations
  • Individual versus team negotiation
  • No deal holding out
  • Best alternative traded negotiated agreements
  • Results versus target objectives
  • Building on strengths
  • Reducing and eliminating weaknesses
  • Action planning for future development

Negotiation Skills for Managers Course Recommended Reading

Negotiating Skills for Managers (Briefcase Books S.) - Steven Cohen – buy from amazon

Download course outline as pdf.

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