Root Cause Analysis is a Six Sigma tool for rooting out and eliminating any pre-existing causes that are hindering performance. Through this method an organisation will be able to make bettor use of its resources and weed out any problem areas.
Here is a brief overview of the five steps to process improvement using Root Cause Analysis:
Identify the Problem.
Any problems must first be defined before any action can be taken, after which a team should be assembled to solve the problem, making sure that they are given adequate resources and time to do so. Once this has been achieved you can then try and identify the root cause of the problem.
Data Analysis.
This is the gathering and sorting of data into a clear and concise form that will allow others to analyse this data so as to achieve a further idea of what is causing the problem.
Testing.
The theories developed through analysing the data in the previous step should now be tested to further identify the possible causes of a problem.
Implementation.
This is the correction or removal of a root cause through the implementation of a theory or plan that has come about through step three.
Monitoring.
After the root cause has been identified and solved there should still be a careful overview of the situation or more control of the situation so as to make sure that the problem has been properly resolved.
Root Cause Analysis is covered in our 5-day Lean Six Sigma Green Belt training course in Brighton, Sussex.
We can also arrange private or bespoke Root Cause Analysis training courses tailored around your organisation’s processes.
