Bespoke Lean Six Sigma Training at Hachette UK

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Lean Six Sigma Training Case Study Synopsis:

In early 2009 Silicon Beach Training was approached by Hachette UK, the largest publisher in the UK, to put together a bespoke programme of Lean Six Sigma training for their distribution centres.

We developed a series of tailored Lean Six Sigma courses which incorporated extensive action learning, based around running real life Lean projects during the training.

This meant that Hachette started to see real efficiency improvements in their processes during training, which in turn generated enthusiasm among staff to find new projects to apply their Lean Six Sigma training to.

Training at Bookpoint was delivered throughout 2009, and training at Littlehampton Book Services is now almost complete. Training has been extremely well received and highly successful at both We have left Hachette with an in-house Lean Six Sigma training programme for staff which is now being run by internally, to ensure that continuous improvement is sustained long-term.

Read more about the range of Lean Six Sigma Training Courses we offer

If you are interested in discussing bespoke Lean Six Sigma training, please contact Colin Welch on 01273 622272, or e-mail colin@siliconbeachtraining.co.uk

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Root Cause Analysis

Written by  – 08.05.09

Root Cause Analysis is a Six Sigma tool for rooting out and eliminating any pre-existing causes that are hindering performance. Through this method an organisation will be able to  make bettor use of its resources and weed out any problem areas.

Here is a brief overview of the five steps to process improvement using Root Cause Analysis:

Identify the Problem.

Any problems must first be defined before any action can be taken, after which a team should be assembled to solve the problem, making sure that they are given adequate resources and time to do so. Once this has been achieved you can then try and identify the root cause of the problem.

Data Analysis.

This is the gathering and sorting of data into a clear and concise form that will allow others to analyse this data so as to achieve a further idea of what is causing the problem.

Testing.

The theories developed through analysing the data in the previous step should now be tested to further identify the possible causes of a problem.

Implementation.

This is the correction or removal of a root cause through the implementation of a theory or plan that has come about through step three.

Monitoring.

After the root cause has been identified and solved there should still be a careful overview of the situation or more control of the situation so as to make sure that the problem has been properly resolved.

Root Cause Analysis is covered in our 5-day Lean Six Sigma Green Belt training course in Brighton, Sussex.

We can also arrange private or bespoke Root Cause Analysis training courses tailored around your organisation’s processes.

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