How much does the ITIL V3 Foundation Training course cost?
ITIL Training
ITIL Foundation training courses are 3 days long. Silicon Beach Training provides a 3 day course ITIL V3 Foundation training course leading to the ITIL V3 foundation qualification in Brighton, Sussex. Our ITIL Foundation course provides delegates with an understanding of the key concepts and terminology within the ITIL framework. Delegates take the ITIL V3 exam on the final day. See here for the latest ITIL foundation course dates and prices, we also provide in company training where cost will depend on location.
What does the ITIL V3 Foundation exam fee cost?
The cost of the ITIL foundation examination is included in the course fee.
What is the difference between V2 and V3?
The key change ITIL V3 is a shift towards a service-driven lifecycle approach.
ITIL V2 mainly outlined that which should be done to improve processes, ITIL V3 is much clearer about how you should go about doing it.
A major addition in ITIL V3 is the demonstration of ROI to the business.
What is ITIL?
ITIL is an acronym for: Information Technology Infrastructure Library.
The ITIL Certificates are IT Service Management qualifications aimed at personnel wishing to become familiar with best practices for IT Service Management.
What does it mean to be ITIL certified?
Those with a Foundation Certificate in IT Service Management will be aware of the techniques, processes and functions in:
- The core ITIL publications of Service Strategy,
- Service Design,
- Service Transition,
- Service Operation
- Continual Service Improvement.
He or she should be able to relate this knowledge to a wide range of IT issues and apply this knowledge in the workplace.
How can I become recognised in ITIL?
To become recognised in ITIL as an individual you will need to achieve certification by taking the ITIL examination through a recognised exam centre. Silicon Beach Training is a recognised ITIL exam centre.
Organisations and businesses wishing to adopt ITIL will need to spend some time deciding if ITIL is right for their business.
Do I need an ITIL Qualification?
Most people that considering ITIL as a qualification do ITIL training to enhance their career prospects and for personal development reasons. An ITIL qualification can make your CV stronger. Many positions will have ITIL qualification as a prerequisite.
Companies that implement ITIL usually encourage employees to take the ITIL exams. It can make tenders for large contracts more attractive.
What Does ITIL V3 Comprise of?
ITIL V3 library consists of five books:
- Service Strategy – Guidance on defining the types and levels of service that you wish to provide to your users and/or your customers.
- Service Design – Guidance to shape the way in which your service strategy will become a reality.
- Service Transition – Guidance on the implementation of these services. Moving from the previous state to the new state.
- Service Operation – Guidance on the day to day management and measurement of your services.
- Continual Service Improvement – Guidance on how to periodically reviews your portfolio of services to ensure that they are as good as they can be and still of value you to your clients.
ITIL is supported by a comprehensive qualifications scheme, accredited training organisations like Silicon Beach Training, and implementation and assessment tools.
Why Move from ITIL V2 To ITIL V3?
ITIL V3 provides:
- Much more emphasis on user and customer satisfaction with IT services
- Better service availability, directly leading to increased business profits and revenue
- Reduced costs from reduced rework, less lost time, and improved resource management and usage
- Faster time to market for new products and services
- Better decision making and optimised risk.
Will the Practitioners and Managers qualification remain the same?
The ITIL qualification structure has completely changed and ITIL managers and practitioners are required to take a bridging course and exam in order to be eligible for the new ITIL Diploma.
Can I pass the exam using only the ITIL Manuals?
Whilst the ITIL manuals contain everything you need, it is much harder to go it alone. Your interpretation of ITIL may be different to that required by the examination board. Your time may be better spent learning by attending an accredited ITIL training course.
For the intermediate or diploma levels, however, attending an accredited training course is compulsory.
Do I need to update my Foundation certification to ITIL V3?
If you hold an ITIL foundation certificate from previous versions of ITIL you will need to attend additional courses with an examination in order to update it to an ITIL V3
How long do I have to wait for the examination results ?
Candidates can expect to receive the result paper and certificate within four weeks.
What if I fail an ITIL examination ?
In the unlikely event that you fail the exam after attending the ITIL Foundation Training course, you can take part in another examination session, you will need to pay an examination fee but you do not have to re attend the course. There is no limit to the number of times you can retake the examination.
Exam pass rates are generally much higher for delegates who have sat an accredited ITIL training course.
YES! The two methods are complementary.
