The DMAIC model is the foundation of all Six Sigma projects.

DMAIC is an acronym for:

• Define opportunity
• Measure performance
• Analyse opportunity
• Improve performance
• Control performance

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Posted by Aaron Charlie in Six Sigma Training on June 26th, 2008 | No Comments »

In order to apply the Six Sigma Methodology and Management System it is crucial to define:

• The Customer – who is the customer, what do they need and what are their expectations? This will involve looking at quality control issues and core business processes
• The project boundaries – Where does the process begin and end?
• The process to be improved

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Posted by Aaron Charlie in Six Sigma Training on June 26th, 2008 | 1 Comment »

In order to apply the Six Sigma Methodology and Management System it is necessary to measure the performance of Core Business Processes.

• Develop a plan for the collection of data for the process
• Collect data to identify types of defects and metrics
• Compare evidence to customer survey results

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Posted by Aaron Charlie in Six Sigma Training on October 12th, 2007 | 1 Comment »

The next step in the DMAIC model is to analyse the data and process map to determine causes of defects and opportunities for improvement.

• Current performance and goal performance are compared to identify gaps
• Opportunities for improvement are prioritised
• Sources of variation are identified

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Posted by Aaron Charlie in Six Sigma Training on October 12th, 2007 | 1 Comment »

Using the data and information from the implementation of the above it is now possible to improve the process by designing creative solutions to fix and prevent problems. This is achieved by:

• Using discipline and technology to develop innovative solutions
• Develop and implement plan

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Posted by Aaron Charlie in Six Sigma Training on October 12th, 2007 | 1 Comment »

Control and sustain improvements over time

• Prevent the instinct to return to the old ways of doing things
• Develop, document and implement an ongoing monitoring plan
• Integrate the improvements throughout the organisations through the use of training, staffing and incentives

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Posted by Aaron Charlie in Six Sigma Training on October 12th, 2007 | 1 Comment »