assertiveness-training“Never feel bad for being assertive, speaking your mind, and putting your foot down. What you think is anger, others see as a good solid display of self-esteem. ”  – Alison James

This guest post from our Assertiveness & Confidence Building trainer Sophie explains how assertiveness leads to improved self-confidence. The full 2-day workshop covers techniques for confidence building and boosting self esteem.

Positive communication

It is important to note that being assertive is not about being aggressive.

Assertiveness is a form of positive communication that can be learnt and applied to all areas of your life. It is the skill of knowing and defending your rights but at the same time understanding that others have rights too.

When someone is asserting themselves their primary focus should be on reaching a joint solution, which meets the needs of both people involved. In other words ‘I’m OK and you’re OK’. It is not about getting angry or making someone bow to your demands. This type of aggressive communication is manipulative and threatening and not at all considerate of other people. Equally other non-assertive ways to communicate include passive and passive-aggressive behaviours. Read the rest of "How Being Assertive Leads to Greater Self-Confidence"

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Feedback from Managers

Written by  – 24.09.09

From every manager giving good clear feedback is vital. Although it can sometimes be seen as criticism when handled carefully it can improve results and strengthen working relationships. Many employees may not even be aware that they are not performing as expected or required. Constuctive feedback can help people see their blind spots and understand the impact of their behaviour, feedback can  enhance their career.
Unfortunately many managers put off giving feedback because it makes them uncomfortable, or they want to avoid confrontation. Feedback should be clear and precise and avoid hints, blame or humiliation. Managers need to know how to be assertive and ask for what they want from employees.

Once an employee knows or understands what their manager would like they may go away and think about it, change their behaviour and enhance their own career as a result. Everybody wins.

Assertiveness and confidence building training -  A good one day course for managers on assertiveness.

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