Measure

In order to apply the Six Sigma Methodology and Management System it is necessary to measure the performance of Core Business Processes.

  • Develop a plan for the collection of data for the process
  • Collect data to identify types of defects and metrics
  • Compare evidence to customer survey results

Similar resources you may like

  1. What is Six Sigma?
  2. Benefits of Six Sigma Management
  3. Define
  4. Improve
  5. Six Sigma in Service Companies

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DMAIC model for process improvement « Silicon Beach Training Resources says:

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