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In order to apply the Six Sigma Methodology and Management System it is crucial to define:

• The Customer – who is the customer, what do they need and what are their expectations? This will involve looking at quality control issues and core business processes
• The project boundaries – Where does the process begin and end?
• The process to be improved

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1. What is Six Sigma?
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4. Different types of Six Sigma Training
5. Measure

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6sigma, Define Phase, DMAIC model, Free Resource, guide, lean six sigma, Six Sigma

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This entry was posted by Colin Welch on Thursday, June 26th, 2008 at 1:44 pm and is filed under Six Sigma. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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