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Define
In order to apply the Six Sigma Methodology and Management System it is crucial to define:
- The Customer – who is the customer, what do they need and what are their expectations? This will involve looking at quality control issues and core business processes
- The project boundaries – Where does the process begin and end?
- The process to be improved
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6sigma, Define Phase, DMAIC model, Free Resource, guide, lean six sigma, Six Sigma Training, six sigma training sussex, sussex
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Modelling Business Processes
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DMAIC model for process improvement « Silicon Beach Training Resources says:
[...] Define opportunity [...]
14. 10. 2009 at 12:51 pm