Telesales training uk

The rising cost associated with an outside sales team has encouraged many companies to develop the use of the telephone as a positive sales tool. This telesales training course is suitable for all staff who actively use the telephone as a means of promoting and/or selling goods or services will gain from this telesales training course.

Telesales Training Course Objectives:-

During this telesales training course delegates discuss and put into practice, with simulated role-play, up-to-date techniques required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques.

Telesales Training Course Content

Putting yourself in the customer s place
Why do people buy?
Converting enquiries into sales
Getting through to the right person finding the decision maker
Voice and personality projection
Probing techniques
The use of open/closed questions
Effective listening
Presenting your products or services over the telephone

Matching customer needs and wants
Selling benefits over the phone
Structuring the call
Closing the sale
How best to quote your price
Alternative methods of obtaining an order
Staying in control of the call
Buying signals how to recognize them
Identifying true or false objections and overcoming them

Sales, Marketing and Customer Relationship Training
Account & Client Management Attracting New Clients Training Customer Experience for Managers Customer Relationship Management Customer Service Excellence Training Search Engine Optimisation Training	Successful Client Relationships Direct Email Marketing Training Internet Marketing Training Marketing Introduction Training NLP for Sales	Sales Training Sales Training Advanced Sales and Marketing Training Sales Management Training Telephone Sales Training

Sales, Marketing and Customer Relationship Training UK
Account & Client Management Training Attracting New Clients Training Customer Experience for Managers Customer Relationship Management Training Customer Service Excellence	Successful Client Relationships Training Direct Email Marketing Training Internet Marketing Training Marketing Introduction Training NLP for Sales Sales Training	Sales Training Advanced Sales and Marketing Training Sales Management Training Search Engine Optimisation Training Telephone Sales Training

Telesales training uk

Telesales Training Course Objectives:-

Telesales Training Course Content

Telesales Course Prerequisites:-

Telesales Training Recommended Reading:-

Sales, Marketing and Customer Relationship Training

Sales, Marketing and Customer Relationship Training UK


Telesales training - 2 days - private courses from £1650 + vat