Assertiveness Training with Confidence Building

Our Assertiveness training course provides practical advice and techniques to boost your confidence and build self esteem.

The workshop will provide you with an opportunity to share experiences with others in a safe environment, understand your own behavioural styles and those of others and develop achievable techniques for communicating and behaving more assertively.

Our Assertiveness course provides strategies for handling conflict, communicating assertively and developing relationships that can be applied both at work and in your personal life.

Learn to assert yourself without being aggressive and start achieving more.

We also provide private and in-company Assertiveness & Confidence Building courses. Call +44 (0) 1273 622272 to discuss.

Assertiveness Training Course Objectives

By the end of this confidence building training and assertiveness course you will be able to:

• Recognise the link between assertiveness, confidence and self-esteem.
• Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers.
• Handle difficult situations and people confidently and assertively.
• Deal with criticism, confrontation, anger, and negativity effectively and positively.
• Overcome feelings of apprehension and understand the importance of language and body language to assertiveness.
• Develop techniques for better working relationships using assertiveness.

We have lots more tips and advice for those wishing to learn more about Assertiveness in our Assertiveness Training Resource.

Assertiveness Training Course Content:

Understanding Different Styles of Behaviour

• A definition of assertive behaviour and the benefits it offers
• Distinguishing between assertive, aggressive and passive behaviour
• Assertiveness at work - understanding human behaviour

Recognising Your Own Style and Behaviours

• Self-assessment of your style - the associated strengths and weaknesses
• Cultural and gender based influences on your behaviour
• Building relationships with work colleagues
• Developing an assertive behavioural style

Why do People Behave the Way They Do?

• An introduction to the principles of Transactional Analysis
• Assertiveness at work - understanding human behaviour
• How are you perceived by others?
• Avoiding the games people play

Handling Difficult Situations, Problems and Conflicts

• Tackling barriers to assertiveness - recognising and dealing with fear and apprehension
• Confronting common problems which occur in the workplace
• Resolving conflict - dealing with difficult people
• Raising sensitive issues

Assertive, Persuasive and Positive Communication

• Moving from negative to positive ways of thinking - building your self-esteem
• Are you saying 'yes' when you should be saying 'no'?
• The art of persuasion - getting ideas across
• How self-esteem affects confidence and influences behaviour - using assertive language
• Identifying ways of building self-esteem and developing confidence

Assertive Techniques

• Taking control through positive body language
• Using assertive and positive language - making your message clear
• Giving and receiving critical feedback
• Persuasion skills and coping with criticism
• Applying assertive techniques in different workplace situations

Your Ongoing Assertiveness Development

• Establishing your goals and a plan of action for implementation on your return to work