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What is the most effective way of improving my organisation?
Why does your organisation exist?
If it’s a commercial company, you want to make profits. If you are public sector or charity, then you want to apply your resources to best effect for your users.
Your business may be manufacturing (making widgets), information-processing (“transactional” such as finance and design) or service industry such as travel & transport, distribution, holidays and hotels. To make money (profit) you need to have fast and efficient throughput of work from the start of the process to the customer.
What is Lean Six Sigma?
To improve flow of work and drive out waste (waste is anything you do that your customers won’t be happy paying for) many organisations use the highly effective tools of lean thinking. To reduce unwanted variation causing waste and troubling the customer we can use Six Sigma which is a powerful statistical toolkit. The combination of lean thinking and Six Sigma is Lean Six Sigma: widely and successfully used in very many organisations. Good training is available: for example, Silicon Beach Training offer Lean Training as well as Six Sigma Yellow Belt (three days), Green Belt (five days) and Black Belt Conversion (additional ten days).