“How can I provide a faster service to my customers without taking on more people?”
What does “work smarter not harder” really mean?
A common mistake in many workplaces is to take on too much work at the same time. The more products or projects being worked on in your organisation, the longer will be the average lead time (the start to finish time for the product or project to reach the customer). This is a mathematical inevitability (Little’s Law for those who want to delve deeper). Working harder won’t get everything to the customer more quickly if there are just too many products or projects in the system.
“How does the Theory of Constraints help me?”
Nowadays the largest use of lean thinking and Six Sigma is in information processing (transactional processes such as finance and insurance) and service industries (such as travel & vacation businesses). You may well be in this sort of industry. Silicon Beach provide excellent training courses on Lean Six Sigma with many participants from transactional and service organisations. In this training we learn that the “Theory of Constraints” is an essential partner to Lean Six Sigma and has a several powerful messages for supervisors and managers. One of these is about how many products or projects to have in the system at one time, and how to organise the work. Read the rest of "Theory of Constraints Part 1: Relay Runner"
Posted by Andy Trainer in Lean & Six Sigma on January 16th, 2012| No Comments »
New Six Sigma Case Study in our Free Resources section
Read about our latest Six Sigma Training success story at Hachette UK
In addition to the public Lean Six Sigma Green Belt training and Six Sigma Black Belt training courses we run here in Brighton, we’re often asked to provide bespoke courses with content tailored around our clients’ own projects and processes.
In 2009, Hachette UK - the country’s largest publishing group – approached us to deliver Lean Six Sigma Green Belt training for their IT department.
This training was based around the IT department’s transactional processes, and was so successful that Hachette asked us to come up with some tailored Six Sigma training for their two distribution centres, Bookpoint and Littlehampton Book Services.
The Lean Six Sigma training programme we put together was completely bespoke, and contained extensive action learning, based around running real-life projects between the Lean courses.
Training at Bookpoint took place throughout 2009 and has not only shown real process improvements already, but has left Hachette with an internal Six Sigma training course that they can run themselves as new Six Sigma projects are launched, ensuring that process improvement is continuous.
And we’re already seeing promising signs of the same at Littlehampton Book Services, where training is almost complete.
Visit our Free Resources section to read the full Lean Six Sigma Case Study.
For more information about how Six Sigma training could help your organisation, check out the courses we offer here, or contact Colin Welch on 01273 622272 / colin@siliconbeachtraining.co.uk
Posted by Andy Trainer in Lean & Six Sigma, New Free Resources, Project Management on June 22nd, 2010| 2 Comments »
So, you’re thinking of implementing a Six Sigma management system and providing Six Sigma training for your staff to help them to implement it? However, implementing Six Sigma successfully is about more than just training, so here are our top 10 tips to implementing Six Sigma successfully within your organisation.
In addition to our range of Six Sigma training courses, we can also provide private or bespoke training tailored to the needs of your business, and provide all the consultancy and assistance you need to implement Six Simga along the way. If you’re interested in learning more, call to speak to one of our Training Managers on 01273 622272, or e-mail info@siliconbeachtraining.co.uk
Our top 10 tips for getting the best from Six Sigma are:
Read the rest of "Top 10 Tips: How to Get the Best From Six Sigma"
Posted by Andy Trainer in Lean & Six Sigma, New Free Resources on October 13th, 2009| 2 Comments »
Lean Awareness Training in Brighton, Sussex – 1 day: £350 + vat
Lean Processes & Tools Training – 3 days: £995 + vat
Value Stream Mapping Training – 2 days: 695 + vat
During times of prosperity, organisations often get away with wasteful business processes. However in today’s challenging financial climate, these organisations will be the first to fall as profit margins tighten.
Read the rest of "NEW – Lean Training Courses Available"
Posted by Andy Trainer in Lean & Six Sigma, News on March 5th, 2009| No Comments »
