There is nothing more destructive and unhelpful to a project or working environment than conflict and if not resolved quickly or efficiently it can often get out of hand and make working together very difficult or in some cases  impossible. Here are some quick pointers in how to resolve conflict:

Organise a meeting.

Intervene! Don’t just stand by and let the situation get worse, nip it in the bud before it gets out of hand. Arrange a meeting between the two different sides, with you there, so that they can talk out their problems in a measured and responsible way.

Try to understand.

Make sure that you know what the cause of the confrontation is, the more you understand the more you will be able to help and more quickly resolve the problem. Not only this but you will have a far greater chance of making sure it doesn’t recur.

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