“How can I provide a faster service to my customers without taking on more people?”
What does “work smarter not harder” really mean?
A common mistake in many workplaces is to take on too much work at the same time. The more products or projects being worked on in your organisation, the longer will be the average lead time (the start to finish time for the product or project to reach the customer). This is a mathematical inevitability (Little’s Law for those who want to delve deeper). Working harder won’t get everything to the customer more quickly if there are just too many products or projects in the system.
“How does the Theory of Constraints help me?”
Nowadays the largest use of lean thinking and Six Sigma is in information processing (transactional processes such as finance and insurance) and service industries (such as travel & vacation businesses). You may well be in this sort of industry. Silicon Beach provide excellent training courses on Lean Six Sigma with many participants from transactional and service organisations. In this training we learn that the “Theory of Constraints” is an essential partner to Lean Six Sigma and has a several powerful messages for supervisors and managers. One of these is about how many products or projects to have in the system at one time, and how to organise the work. Read the rest of "Theory of Constraints Part 1: Relay Runner"
Posted by Andy Trainer in Lean & Six Sigma on January 16th, 2012| No Comments »
Business Process Mapping forms a key foundation of process improvement and design, and if carried out successfully will deliver effective improvements and redesigns which increase efficiency and save your organisation money.
We provide a range of hands on training courses to help organisations to map, redesign and improve business processes, including Business Process Management training, Lean Training and Lean Six Sigma Green Belt and Black Belt training.
Below are out top 10 tips for effective Business Process Mapping.
Read the rest of "Top 10 Tips for Business Process Mapping"
Posted by Andy Trainer in Lean & Six Sigma, New Free Resources on November 3rd, 2009| No Comments »
OK, so there’s a recession on and we’re all trying to find ways to increase our revenues and profit. One way we can do that is make more sales, or find other ways to increase the money coming in.
However – another equally effective way to increase profit is to reduce outgoings, and a great place to start is to look at reducing waste in business processes.
This is where Lean Training can really help your business. Lean Principles will help you to identify where your processes are inefficient and where this is having the biggest impact on your customers.
Below we’ve provided a list of the 7 deadly wastes - if you recognise any of these in any of your business processes they’re most likely not as lean as they could be, and one of our practical Lean Training Courses could help you.
Read the rest of "7 Deadly Wastes – do you need Lean Training?"
Posted by Andy Trainer in Lean & Six Sigma, New Free Resources on October 7th, 2009| 2 Comments »
Lean Awareness Training in Brighton, Sussex – 1 day: £350 + vat
Lean Processes & Tools Training – 3 days: £995 + vat
Value Stream Mapping Training – 2 days: 695 + vat
During times of prosperity, organisations often get away with wasteful business processes. However in today’s challenging financial climate, these organisations will be the first to fall as profit margins tighten.
Read the rest of "NEW – Lean Training Courses Available"
Posted by Andy Trainer in Lean & Six Sigma, News on March 5th, 2009| No Comments »
