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In May 2007, the ITIL® management framework was comprehensively updated from V2 to V3 – with V2 fully withdrawn in 2010.
However, ITIL is continually refreshed and updated to make sure that it meets industry requirements, and a the latest new edition is being released on 29 July 2011.
This latest edition of ITIL incorporates improvements and suggested changes to the framework.
If you want to test your knowledge of ITIL – why not try our interactive ITIL quiz. You can also check out our full range or ITIL courses here.
What’s New in the ITIL 2011 Update?
The first thing to be clear on is that ITIL 2011 is an update, not a new version (like V2-V3). The updates to the publications are designed to:
- Resolve any errors or inconsistencies in the text and diagrams, both in content and presentation.
- Improve the publications by addressing issues which are largely to do with clarity, consistency, correctness and completeness.
- Address suggestions for change made by the training community to make ITIL easier to teach.
- Review the Service Strategy publication to ensure that the concepts are explained in the clearest, most concise and accessible way possible. There is no notion of simplifying the concepts; rather, improving the exposition of the ideas.
The updated publications will be easier to read and understand, having addressed errors and inconsistencies, and issues raised in the Change Control Log and by the training community.
The project’s primary objective was to respond to users’ feedback and requirements, and provides them with an improved product.
Read the rest of "2011 ITIL V3 Updates Explained"
Posted by Andy Trainer in ITIL, News on July 20th, 2011| No Comments »
With the withdrawal of the ITIL v2 qualifications we have expanded our range of ITIL training to include the ITIL v3 Intermediate courses.
If you have completed your ITIL v3 Foundation certificate and wish to take your knowledge of ITIL further there are several routes you can take with the ITIL v3 Intermediate courses to ITIL Expert and Master qualifications.
The modular approach to the V3 Intermediate certifications allow you to choose a flexible certification path, focusing on the different disciplines of ITIL that best suit your requirements. The diagram below illustrates the different modules available:

The ITIL v3 Service Lifecycle training courses offer a broad, management level focus of ITIL Practice areas:
The ITIL v3 Service Capability training courses offer more specialised, process level knowledge of ITIL practices:
Read the rest of "ITIL Training Course Range Expanded"
Posted by Alistair Wylie in ITIL, News on March 7th, 2011| No Comments »
If you need ITIL Training in Brighton, Sussex, and Certification, don’t miss out on our latest ITIL discount in November.
You can now book a place on our ITIL Foundation Training course on 15-17 November for just £695 + vat (normally £795) here at our training centre in Brighton.
The fees include all pre-course reading, materials, ITIL Foundation training, examination and certification – and our pass rates are among the best in the country.
We expect the course to fill up fast as usual so if you’d like to book call us as soon as possible on 01273 622272, or e-mail alistair@siliconbeachtraining.co.uk
Posted by Alistair Wylie in ITIL, News, Offers on September 7th, 2010| No Comments »
The ITIL Service Management methodology has now been in place since 2007, and is well established as the industry standard qualification framework for IT Service Management.
The Office of Government Commerce (OGC) who are responsible for ITIL recently conducted a survey, and found that less than 8% of the 1300 responses they received felt that there was a need for the old ITIL V2 qualification framework to be continued beyond the next 2 years.
They have therefore taken the decision to withdraw all ITIL V2 qualifications and publications by the end of 2010, being completely replaced by ITIL V3.
Silicon Beach Training provide regular public ITIL Training courses in Brighton.
The ITIL V2 withdrawal will occur in stages, and the timetable for withdrawal is as follows:
Read the rest of "ITIL V2 to be fully withdrawn in 2010"
Posted by Alistair Wylie in ITIL, News on November 2nd, 2009| 1 Comment »
Need to get ITIL V3 certified? Now’s the time to book with Silicon Beach Training as we’re offering places for just £645 + vat (normally £745) on our next ITIL Foundation course on 11-13 November here at our training centre in Brighton.
This great rate includes all course material and the ITIL V3 Foundation exam.
We expect the ITIL training courses in Brighton, Sussex, to fill up fast at this rate, so if you’re interested in booking call us as soon as possible on 01273 622272, or e-mail me at alistair@siliconbeachtraining.co.uk
Posted by Alistair Wylie in ITIL, News, Offers on September 28th, 2009| No Comments »
An interesting story we found on BBC News…
A PRINCE2 and ITIL qualified Project Manager from Reading who was recently made redundant has come up with an innovative way of putting himself in front of potential employers.
Gordon Wildflynn was made redundant in June, and when traditional methods of job-hunting failed he took matters in to his own hands and placed estate-agent style placards by the roads near to hi-tech employers in the area.
Read the rest of "PRINCE2 Project Manager Places Roadside Ads"
Posted by Alistair Wylie in News, PRINCE2 on September 11th, 2009| No Comments »
To help businesses to fund training, Train to Gain are offering training grants of up to £1,000 for companies that employ between 5 and 249 staff.
The scheme has been running for nearly a year, and there is still some funding available; however organisations are advised to act quickly if they are interested in taking advantage.
Read the rest of "£1,000 Train to Gain Grants Still Available"
Posted by Alistair Wylie in News, Offers, Train to Gain Funding on August 6th, 2009| 2 Comments »
THIS FUNDING STREAM IS NO LONGER AVAILABLE – DETAILS OF THE NEW LEADERSHIP & MANAGEMENT TRAINING GRANTS SCHEME FOR 2011
To help businesses in the South East, Train to Gain are offering flexible training grants of up to £1,000 for organisations who employ between 5 and 249 staff.
Train to Gain funding can be used on any of Silicon Beach Training’s courses
Read the rest of "FREE Training Grants Available"
Posted by Andy Trainer in News, Offers, Train to Gain Funding on February 12th, 2009| 2 Comments »