Mobile Web Design – What web developers need to know

andriod takes over the world

Android takes over the world

Smartphones now dominate the mobile market – IDC expects nearly 1B smartphones to ship in 2015. They recently published a press release stating that smartphones outstrip feature phones for first time in Western Europe.

Is your website ready for mobile? If not, take a look at our our new 1-day Mobile Web Design Training course and comprehensive 5-day Mobile Web Design Course Package

Once you have your website fully optimised, consider building an app for your business. iPhone apps alone are expected to produce $15.1 billion revenue in 2011 so make sure you receive a part of this with our iOS 5 App Training course.

Android is growing faster than ever (nice one Google) and is the undisputed King of mobile OS today.  I have already written about how google is taking over the world, now they have an even greater stronghold on the fastest growing industry today – Mobile. Just looking at our own web stats in Google Analytics, comparing the last two months of web traffic from mobile mobile users with last years stats, you can see this happening:

  • Mobile Visitors are up 230%
  • iPhone users are up 148%
  • Android users are up 465%

 

smartphone users

Whilst with only a small screen, designs must be kept simple the capabilites of the latest smartphones provide lots of opportunites for createtive design and development ideas.

Anyone with a background in web design  is capable of producing a working mobile website, there is simply a new set of rules for mobile phone optimisation.

This week we are launching our new Mobile Web Design Training programme, so watch this space.

Meanwhile we have compiled a great list of rules to follow (or at least think about) when designing a site for the web or optimising an existing website for mobile devices.

These tips are for mobile websites but you could also consider creating a mobile app to create a truly interactive experience for your content. These can be web-based  (possible replacement for mobile website) or native – for more information on mobile apps and the differences between native and web apps read Native Apps vs. Web Apps – the rise of HTML5. Also check out how not to build mobile apps, a write up of Matt Gemmell’s talk at Update2011. We are currently looking for Mobile App development trainers so call us on 01273 622272 or send an email to ali@siliconbeachtraining.co.uk if you are interested.

Simplify your website for mobile

Assorted Smartphones

Modern phones all have different screen sizes!

The number one reason for optimising a site for mobile phones is size. A website designed for a desktop may have links, images, flash – there’s a lot on your screen. This won’t work for mobiles as you can’t fit it all in. The more scrolling and zooming a user has to do to see a page the more likely they are to leave.

Go minimalist and scrap any unnecessary images, graphics and stylistic attributes. iPhones may be able to handle most normal websites but the average phone doesn’t yet so wait until everyone has a machine capable of handling full websites.

Functionality is key on a mobile website so anything simple and text heavy is good. Someone looking for information should be able to find it quickly. You could maybe lose your side menus, definitely get rid of hi-res images (hi-res images will look rubbish on many handsets) and flash content.

Some of the best mobile websites begin with a navigation page like a list of contents  in a book. This allows a visitor to the site to immediately find their way around with big, easy to click links and gives them a point to go back to for navigation.

The majority of websites have navigation bars at the top but this doesn’t work so well mobiles as you then have to scroll past all those links to get to the text. It’s a good idea to put your navigation at the bottom of the page or even better have a home button that links back to the contents page.

You can still use images for a colourful, attractive website – especially optimised for the top of the range handsets – but don’t compromise on ease of use.

Test on different mobile platforms AND browsers

Don’t just design a website for iPhone or Android as it’s likely you’ll run into problems on another platform – don’t alienate over half of potential users just by not checking.

Try and set your website to work on all of the popular platforms – iOS, Android, Blackberry, Symbian and so on. If necessary create different websites so that your site is optimised for all user experiences. For example – Facebook has three mobile sites, a main site, a touchscreen site and a site for phones with low download speeds. This means that all types of mobile phone users can access their website without running into problems. Don’t forget that like normal websites you should test for different mobile browsers as these can show your site differently.

Target your links at touch screen smartphones

It can be excruciating trying to click a normal text link on a touch screen phone. If you’re not stabbing around the link you want you’re usually pressing the wrong one because they’re next to each other and have less than a millimetre of space in between. The only way to solve this for a user is to zoom is before pressing the link but this just adds time and breaks up the browsing process. Nobody wants to have to zoom in for every link. Use big, thumb sized links in boxes – it doesn’t just have to be the link that’s clickable. It’s a relief to end up on a site where you know every link you click takes you where you want first time and a user is far more likely to stay on a site if that is the case.

Limit scrolling to one direction

Scrolling two ways on a normal website is bad enough but on a mobile site it is very unwieldy. The problem with two-way scrolling on a touch screen is that they phone doesn’t always recognise which way you want to go – if you’re website is optimised that a user only scrolls in one direction then the user experience is enhanced and they can see more content at once. Most phones optimise text to fit to screen so anything to the right of the text is lost if a site is bigger than a mobile screen because very few people will bother to scroll right. From a content perspective you should aim to only scroll down as this is the easiest way to read text. A side-scrolling website would make users have to scroll right to read the end of each sentence then back to the left again. Vertical scrolling is a much smoother way to take in text and feels more natural.

Take advantage of built in mobile functionality

There is a great deal that phones can do that isn’t often taken into account by mobile web designers. Remember that phones were once designed to call people so whenever there is a phone number on your site allow the user to call with a click – why should they write it down or save it when they can just ring it with a click? The same goes for email. In fact, a contact page can be fully optimised to sync with a mobile. Mobile map and location software can be handy for showing users to a specific location with directions.

A fully interactive contact page puts users one click away from ringing, emailing or finding your address. Also, think about using QR codes as a great way to get people to your site. You will have seen these emerging on TV and print advertising – small barcodes that once scanned with a smartphone app direct the mobile to a website.

Here is an example of a QR code that should direct you to our popular SEO resource.

qrcode

Optimise for mobile browsers

Try and remove any unnecessary links, especially that don’t link to mobile friendly content to maximise the mobile browsing experience. Similarly, get rid of pop ups and mouseover windows. These won’t work well on a handset and can be frustrating when trying to navigate on the move. While you want to try to include as much original content as possible as that’s why people are on your site, anything that takes away from the experience and directs people away from your site is unwelcome.

Summary

If you haven’t had enough advice yet check out Writing Web Pages for Mobile Devices.

The key word here is simplify. .Viewing standard sized websites on most smartphones can be a stressful experience with unclickable links and frequent zooming in and out. Put an end to this by optimising your site for ease of use – mobile web design should all be about optimisation and simplification to make the best use of smaller screens and a device that has a different function to a desktop PC.

Let us know your feelings on mobile web optimisation. With mobile web usage increasing should all designers aim to optimise their websites for mobile phones?

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18 Responses to “Mobile Web Design – What web developers need to know”

Ilan Patao says:

In reality, most platforms now display sites on mobile browsers just as they would look on a normal desktop; with new pinch and zoom technology more content can be pushed on to web sites and viewed on a tiny screen just as if it were a large monitor. You don’t have to create a mobile friendly site with the newer phones; technology had already resolved this headache. Creating a mobile map for some sites really depends on the nature of the site, what type of site we’re talking about as far as content, sections and other features. Not all sites utilize the m.domain.com or domain.com/m versions and now continue to use their regular sites for both mobile and desktop. With newer technology the need for the mobile versions will be extinct as browsers on smartphones now eliminate the need to specially format sites, but allow you to view them as if you were in front of a desktop.

Eonic Web Design says:

Interesting to see the spikes on the visits graph above.
There are increasingly some really cool themes designed for mobile sites you can run along side your own main site.

Brian Sullivan says:

Depends on the site and whether it is worth the additional expense. With some sites, it is less than 1% of traffic, others, over 10%. Of course, what is that compared to your total visitor count? The decision would be different if you only do 20 visitors a day vs. 1000. Also, are smartphone users really your customers? Is someone researching metal fabrication companies on a smart phone really serious? Are they your type of customer? Naturally, with CSS3, we developers can do some things to help, with a nominal increase in price, if the design is flexible enough to handle it. As always, it comes down to ROI.

Writing Web Pages for Mobile Devices « Silicon Beach Training Blog says:

[...] This post is mainly about text and code, for more advice on other design considerations read Mobile Web Design – What web developers need to know [...]

heather buckley says:

Brian

Thats true, but if you are talking about small businesses, some of these will have a word-press site already. Getting something online for mobile users can be as simple as downloading a plugin.

“Are Smartphone users really your customers?”

Yep I think soon enough everyones customers will be smartphone users because most people will be smartphone users in the very near future.

Heather Buckley says:

Yes Bess,

Whilst I do agree that there are exceptions, I think it is important to understand that we should be designing for the future. I believe that the biggest percentage of users will be viewing web content on mobile devices, more than laptops and monitors. I also think that this transition will happen a lot faster than many realise. We are talking about designing for the future, designing for what will be the majority rather than the minority.

We have several niche wordpress sites that we update with subject specific quality content, see our SEO training site http://www.seotraininguk.org.uk/, to download a plugin to allow mobile users to see a different layout to PC and Mac users took about 5 minutes. As these sites are blogs, we can get away with a standard theme because users of these sites are just interested in content. No budget needed there. Our main site, however is more complicated, we have a custom CMS which talks to our database so this will involve more investment and time, that is why many businesses need to think about time investment and need, also bigger businesses like us need to think more carefully about brand and design, so I do understand. Bigger businesses like us though, should just get on with it, I don’t think it is an option not to future proof your website.

We are launching a new training programme this week, allowing developers to update their skills to enable them to design mobile friendly websites.

Dave says:

Two points;

First, the stats are great in gegards to the growth of various mobile platforms, but what is missing is the contextual “what percentage of the overall pageviews are coming from mobile devices”.

Secondly to the question “should all designers aim to optimize their websites for mobile phones” I will respond as I did on a similar LinkedIn post;

“‘All’ is a big word, and there is no answer that fits ‘ALL’ situations.

Any good web development should be concerned with its target audience, both current and projected audience before the next refresh cycle.

Frankly most sites would benefit from some good web re-design in general to trim the useless eye-candy and make the content more navigatable… chances are that would encompass accomodation of mobile clients as well.”

I think this resonates with the spirit of this article. Would love some solid stats on PC vs Mobile browser usage though to flesh out the context.

Dave says:

Some quick (unvalidated) information pulled from only a single source – http://www.netmarketshare.com/

Desktop Marketshare = 93.2%
Mobile Marketshare (including tablets) = 6.4%

Personally I would say the two winning points in this article were;
“Go minimalist” and “Functionality is key”… after that the rest are all considerations that one should weigh based on the target audience.

Josh says:

These days with the mobile market as important as it is, not to optimize for mobile would be a gross error. Know where your customer base is – help them find you – make it easy for them… and with a web optimized page, make it convenient, too.

Dawud Miracle says:

Short answer – yes! if not now, then on your next redesign.

All roads point to mobile. And while it’s not necessary, I feel, to be on the cutting edge of technology, mobile is quickly becoming a standard and not cutting edge. Mobile web traffic tripled in 2010 for the third year in a row. Not increased 33% – increased 300% – each year for 3 years in a row.

By all forecasts (like the one below) mobile will overtake hardline (desktop) users in 2014 or 2015 at current growth rates (that’s current rates).

iPhone continues to grow and remember that Google just bought Motorola – by far their largest purchase ever.

All these stats are great. But the biggest question to ask yourself – your company – do you want your site to be easily accessible across the major platforms that people are using or not. Mobile today accounts for about 25% of all web browsing. On my own sites, I see increases in mobile visitors every single month. So this isn’t just about 2 year from now – it’s about now.

Keep in mind last year’s mobile traffic was 3x greater than the entire global web traffic in 2000. I think that says something.

In House Web Solutions says:

This is some really great information on optimizing your site for mobile content.

I personally hate websites that are impossible to navigate on a mobile phone.

Thanks a lot for this information as I will start implementing it on my clients sites.

Cheers!

Matt Pollitt says:

I think it really depends on the site / product it is promoting. The mobile market has been exploding over the last 4 years, and the new range of devices has changed the way many people access content and information. What is more interesting , is the type of data (slash content) that is relevant to people on the move. Taking all the content from your site and shoe horning it onto mobile is never a good idea, and probably not worth the money or effort.

The key is to take the content from your site and make it relevant to the mobile platform. Devices have a completely different input (ie gestures, touch and d-pad) and as such navigation paradigms have to be changed to suit.

A great example of a web based business that really thought about the value of a mobile proposition was rightmove. They distilled the key things that would be relevant to their clients (i,e map based searching of properties based on your location) and made it a really focused and targeted offering. They went down the app based route for this, but you can just as easily make a web based version that is optimised for tablet or mobile.

In summary, look at what is relevant to your users in a mobile environment, and decide what to surface and functionality to push forward. Not looking at a mobile alternative to your standard site in the ever increasing world of mobile devices could be to your peril!

New Mobile Web Design Training Package « Silicon Beach Training Blog says:

[...] Most phones can access the web now – and the use of smartphones with proper web browsers is exploding. Browsing from mobile devices is set to outstrip desktop browsing within the next couple of years. Our own Google Analytics reports show that our mobile traffic is up 230% in the last year – for more detail on this read our latest post on Mobile Web Design. [...]

Roland van Ipenburg says:

Should all websites be optimised? Most websites could use some optimisation even on a classic desktop environment, so why bother with mobile phones? If your website sucks, making it also suck on mobile isn’t going to solve anything.

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[...] For more information on the growing mobile market find out what web developers need to know about mobile web design. [...]

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[...] creating websites they should be touch friendly – we’ve already provided you with tips on how to make your website mobile friendly – but have you considered how people use gestures? Websites specifically designed for [...]

New Mobile Web Design Course Using Dreamweaver & jQuery « Silicon Beach Training Blog says:

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Mobile Web Design Checklist « Silicon Beach Training Resources says:

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