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Effective Questioning Techniques for Trainers and Coaches

Written by Andy Trainer – Wed 09 Jul 2014

Using questions in training is the most effective way to engage with your group and encourage participation.

Questioning Techniques in Training

Questions give you instant feedback on how well your sessions are going while keeping discussion moving forward.

There are a number of questioning techniques and each is useful for different purposes and situations. They are:

  • General
  • Pass On
  • Question, Wait, Select
  • Send Back
  • Send Out

Before I go into each technique in more detail, I'm first going to run through why questions are important in good training sessions and what constitutes an excellent question.

We recommend that new and inexperienced trainers attend our 2-day Train the Trainer workshops. We will help you deliver more effective, engaging training sessions.

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5 Steps to Effective Personnel Management

Written by Andy Trainer – Mon 16 Jun 2014

Effective personnel management is one of the hardest tasks for any manager but it's also one of the most important.

Effective Personnel Management

Managing large teams can feel like a never ending task. The minute you think you have a grasp of the team's availability and capabilities, something changes and it can feel like going back to square one.

You need to approach the different aspects of personnel management in the right order, at the right times, for the best chance of success.

In this post I outline my 5 Steps to Effective Personnel Management. Read through and see how they compare to your processes.

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TagPoints win Silicon Beach Startup Competition

Written by Andy Trainer – Mon 28 Apr 2014

Jess Stephens, Managing Director at TagPoints blew away the judges to win the Silicon Beach Training Startup Competition in Brighton, Tues 22nd April 2014.

TagPoints Jess Stepehns Josh Wallman

Director Jess Stephens and Business Development Executive Josh Wallman celebrate

Competing against two other strong finalists in Sweta Chattopadhyay (Localfunded) and Jenni Macdonald (Precision Paraplanning), Jess gave a strong presentation highlighting the potential for TagPoints to grow which clearly impressed our judging panel; Darren Fell (Crunch), Caraline Brown (Midnight PR), Lisa Reynolds (Let Me Do That For You) & Mike Herd (Sussex Innovation Centre).

The judges were "blown away by the capability of the business and how fast it could scale" and while impressed by the other finalists, TagPoints were the clear winner on the day.

TagPoints now has the support of sponsors Silicon Beach Training, Crunch Accounting, Midnight PR and Clear Business Development to help grow the business and realise their ambitious plans.

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Written by Andy Trainer – Mon 07 Apr 2014

Now you can test your knowledge of PRINCE2® with our interactive PRINCE2 Quiz!

Split into 11 bite-sized parts, this quiz tests your understanding of PRINCE2 2009 Themes and Processes.

Our PRINCE2 quiz is ideal for revision for your PRINCE2 Foundation and PRINCE2 Practitioner exams or for testing your knowledge before coming on a PRINCE2 course.

PRINCE2 Revision Quiz

To work through our PRINCE2 quiz, use the links below:

For comprehensive instructor-led PRINCE2 training, examination and certification, delegates should attend one of our public PRINCE2 Foundation training or PRINCE2 Practitioner training courses in Brighton, UK.

Head over to our PRINCE2 Resources page for more help with your PRINCE2 revision.

This PRINCE2 quiz is written by Silicon Beach Training and does not represent real PRINCE2 exam content.

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Silicon Beach Start-up Finalists Announced

Written by Andy Trainer – Wed 02 Apr 2014

We hope that you enjoyed reading about all the startups on our shortlist (check out part 1 if not), but now it's time to announce the Top 5 startups who are through to our grand final.

Startup Finalists Announcement

Our shortlist was sent to our esteemed judging panel - Mike Herd (Sussex Innovation Centre), Caraline Brown (Midnight Communications), Lisa Reynolds (Let Me Do That For You), Darren Fell (Crunch Accounting) and Lee Mansfield (Life Media Group) - who then sent back their individual top 5. We tallied the scores and are delighted to announce that the following startups are through to the final...

  • Localfunded
  • Pavilion Entertainment
  • Precision Paraplanning
  • SNAP Solutions
  • TagPoints

The final will take place at Silicon Beach Training on Tuesday April 22. Each finalist will have five minutes to present their business plan followed by a 10 minute Q & A session with the judges. We've got our fingers crossed for some Apprentice/Dragon's Den style grilling.

The eventual winner will receive over £12,000 of business services from our sponsors, including:

  • £10,000 worth of training at Silicon Beach Training
  • One year subscription to Crunch Accounting worth over £900
  • £1000 of PR consultancy with Midnight Communications
  • £1000 of business strategy consultancy with Clear Business Development

All of the finalists are of a high calibre so we recommend keeping an eye on every business in the future. Here's a bit more about what they do...


Localfunded "is an innovative, reward-based, crowdfunding platform, focusing on local projects that impact their communities positively throughout the UK." 

They only launched their service last week and already have a number of projects up and running with backers.

We particularly like the Purley Festival project which features some interesting funding options. So far most people have gone for 5 burgers and 5 drinks for £20!

Read more in Startup Stories Part 3.

Pavilion Entertainment

Pavilion Entertainment "is an innovative, reward-based, crowdfunding platform, focusing on local projects that impact their communities positively throughout the UK."

One of the businesses that caught our attention at Silicon Beach and also hooked the judges, Pavilion Entertainment seeks to kickstart the music scene in Brighton with a local radio station, live video, community blog, magazine and live events.

Read more in Startup Stories Part 3.

Precision Paraplanning

Precision Paraplanning "provide high quality outsourced paraplanning solutions to Financial Advisers."

Compared to some of our wackier entries, Precision Paraplanning have a solid, serious business plan with a clear vision moving forward. Their entry really impressed our judges as a potential success story in the future.

Read more in Startup Stories Part 5.

SNAP Solutions

SNAP "is the first ever consumer driven Social Nightlife Mobile solution giving consumers a fun, rewarding and hassle-free experience when visiting a Bar, Pub or Club (BPCs)."

Mobile is still a massively growing industry, and SNAP are hoping to corner a market that hasn't got any main players yet - nightlife. The SNAP app allows users to pay for and order drinks without queuing - an attactive prospect on a busy Friday night! There are played incentive schemes to get new users on board.

Read more in Startup Stories Part 1.


TagPoints "is the most exciting and creative loyalty scheme ever to be designed for a mobile device."

Another mobile app startup, TagPoints want to make physical stores mobile-friendly with their SaaS platform which allows businesses to intelligently target customers.

Read more in Startup Stories Part 1.

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